In the 50 page roadmap recently published by the Government outlining the plan to Covid-19 recovery, it is highlighted that ‘Clothes should be washed regularly to prevent the spread of Coronavirus’. So, with the hospitality market set to reopen in a matter of months now is the time to get your business ready for a safe reopening. According to the report, scientists have seen evidence that the virus can stay on fabrics for a number of days.
We have seen a big push on santising surfaces. However, we know that within the hospitality sector fabric is one of the biggest customer touch-points. This means there are more factors to consider when washing fabrics.
Using an antibacterial washing powder such as Persil Hygiene to wash clothes, bedding and towels is the surest way of stopping the spread of viruses. This also creates a safer environment for your business and your customers.
Pro Formula Persil Hygiene has been extensively tested and is effective against harmful bacteria strains including MRSA. Persil Hygiene disinfects at temperatures as low as 40 degrees whilst maintaining excellent performance against a wide range of stains and types of soil.
Pro Formula Persil Hygiene kills 99.999% of bacteria and viruses. The industry standard for bacteria kill is 99.999%. Did you know that retail variants are only 99.9%?
It is even so more important now that businesses adapt a professional approach to cleaning products and methods.
Professional Results from Trusted Brands
Persil Hygiene is part of Diversey’s ProFormula range. This set of easy-to-use cleaning products helps smaller and independent businesses to complete routine and common problem-solving tasks quicklywith excellent results. Pro Formula products combine professional formulations from Diversey with trusted brands from Unilever including Cif, Persil, Comfort and Domestos.
Reducing energy consumption is usually a key objective when improving the sustainability of cleaning operations. Using less energy saves money but also protects valuable resources and reduces CO2 emissions associated with burning fossil fuels in power stations or heating water on-site. There are some simple but effective ways to save energy in cleaning.
Choose the Right Product.
Selecting the correct product for any given task reduces the need for repeat cleaning which avoids additional water heating and electrical equipment running costs let alone savings in time and product consumption.
Think Lower Temperatures
It costs money and takes time to heat water to the proper working temperature. Instead, switch to cleaning products that work at lower temperatures. Alternative low-temperature formulations are available for key tasks such as general cleaning, floorcare and laundry (including disinfection). They will deliver payback from day one. Many can be swapped into existing processes with minimal need for retraining or significant change.
Switching to a lower temperature laundry product, for example, can save around 35% on water heating costs, consume 34% less water and cut wash time by almost 20% – all excellent sustainability gains.
Incidentally, avoid any process that involves adding cold water to hot water to cool it down to a comfortable temperature. This is wasteful and inefficient. But it is easily done when preparing solutions for tasks such as hand dishwashing or surface cleaning with handcloths. Instead, try and use equipment that heats the water to the correct temperature and no higher.
Maintain Existing Equipment Properly
Inefficiencies waste energy. Always complete routine and scheduled maintenance at the correct time. Equipment used in hard water areas can be prone to lime-scale. This can accumulate and restrict the passage of water and impact on the equipment’s reliability. It can also affect the sensors that regulate temperatures so that the equipment heats water to the wrong temperature for optimum performance.
Limescale also limits the efficiency of the heating element. This means more energy will be required to heat the same amount of water. Studies have shown that each millimetre of scale inside the heating element will add around eight to ten per cent on energy costs for a typical commercial laundry or dishwashing machine. Regular descaling with a specialist product or switching to formulations that prevent lime-scale will help prevent this issue.
Consider Completely Different Processes
Sometimes a different approach pays dividends. Microfibre, for example, when used with water alone for general surface cleaning offers a double win. No chemicals are used which means there is no need to heat a solution to a recommended working temperature.
Adopt Modern Cleaning Machines
These are generally far more energy-efficient than the models they replace. Recent changes to EU regulations covering vacuum cleaners led the design team at TASKI to devise the innovative models in our TASKI AERO range. These are quieter and consume around half the energy yet have the suction and performance of conventional machines rated at over 1000W. This helps them to reduce energy consumption and CO2 emissions by up to 60 per cent.
Other parts of the extensive TASKI floorcare range reflect this step-change in sustainability. The latest-generation scrubber driers – the TASKI swingo 2100 micro is the newest model – reduce energy consumption by up to 30 per cent and water consumption by up to 76 per cent compared with conventional machines. All of this quickly delivers savings on running costs.
At Diversey, we can advise on the most efficient combination of our products for specific applications to save energy in cleaning. We offer proper documentation with tools and calculators to help assess the savings you can make.
Diversey has signed the 2020+ version of the AISE Charter for Sustainable Cleaning. This extends a relationship that started in 2005. Back then we were the first commercial cleaning product supplier to sign the original version. The Charter remains a voluntary, independently certified industry-wide sustainability initiative.
AISE and companies in the cleaning and hygiene industry have long acted responsibly and proactively to reduce their environmental impact and contribute to the wellbeing of society. The Charter for Sustainable Cleaning stimulates and guides this action. The AISE wrote the original in 2005 and revised it in 2010. This latest upgrade aims to be even more complete and relevant, aligned with EU circular economy and plastics policy, climate change priorities and with global policy expectations.
Diversey’s Sustainability Record
Readers familiar with Diversey will already know that environmental stewardship is deeply embedded in our culture. Throughout the course of nearly 100 years of providing revolutionary cleaning and hygiene technologies, we have demonstrated that protecting and improving the environment is good for business. Therefore sustainability has been at the core of the value we deliver to customers. But it has been given many names since our business was created in 1923. We produce a Sustainability Report each year.
As well as being the first to join the AISE Charter we were, in 2008, the first company in the cleaning industry to join the World Wildlife Fund’s Climate Savers programme. We were also a founding member of the WWF Global Water Roundtable in 2009.
More than a decade ago we set ourselves some demanding sustainability targets to reduce greenhouse gas emissions, energy use, water use and waste across our own business. We met these well ahead of schedule so in 2018 we announced a new set of targets which we expect to meet by 2025.
In addition to the progress we have made as a business, we also offer a comprehensive range of products and equipment that help our customers to make their own cleaning operations more sustainable: our market-leading ultra-concentrated products and controlled dosing systems minimise waste; we have been offering eco-labelled products for over 20 years; our TASKI cleaning machines use less water and energy than conventional alternatives; we offer products that allow cleaning with water alone.
The Revised AISE Charter 2020+
The AISE has revised its Charter 2020+ so that companies can be even more effective in driving sustainability across the cleaning and hygiene industry.
Streamlined and engaging. The new Charter is streamlined, lighter and optimised to improve accessibility and offer added benefits to members.
Modernised and appealing. The new Charter marks have high impact and are appealing, backed by extensive consumer testing.
Relevant and responsive. Sustainable development is important and is getting higher on the political agenda – the Charter stimulates and guides sustainable progress.
Complete and innovation-friendly. The Charter is the most complete sustainability scheme for steering best practice for the cleaning and hygiene industry in Europe.
Proven and recognised. The Charter has a proven track record of delivering tangible improvements in environmental performance.
The AISE Charter aims to offer the most complete sustainability scheme for steering best practice for the cleaning and hygiene industry. Therefore it helps organisations to continue delivering tangible improvements in environmental performance. The Charter has been a great success since 2005 and now covers around 90% of the industry’s production in Europe. The AISE aggregates KPI reports from Charter member companies. In doing so, the reports demonstrate the remarkable achievements made by participants, including Diversey.
About AISE: AISE is the International Association for Soaps, Detergents and Maintenance Products. Based in Brussels, it has been the voice of the industry to EU regulators for over 65 years. Membership consists of 29 national associations across Europe, 17 corporate members and 11 value chain partners. Through this extensive network, A.I.S.E. represents over 900 companies supplying household and professional cleaning products and services across Europe.
School children are often found at the forefront of new ways of looking at the world. Nowhere is this truer at the moment than with sustainability and the environment: some of the biggest campaigns are being inspired by a new generation of vocal leaders still in their teens. These campaigns, and the greater awareness they produce, are driving demands from pupils for schools to operate with greater sustainability, including in cleaning and building care.
Diversey’s SURE range of innovative range of plant-based, 100 per cent biodegradable cleaning products can help schools reduce the environmental impact of their operations. They can be introduced quickly and easily to replace existing products which means schools can start making a real and demonstrable difference at the beginning of the new year in September.
Products in the SURE range cover all routine and daily cleaning requirements in kitchens and washrooms including personal care. Each has been formulated to deliver superior professional results while maximising safety and gentleness for people and the environment. They meet typical eco-certification criteria and where applicable are all EU Ecolabel certified or have approval pending.
The entire SURE range is manufactured from environmentally-responsible plant-based ingredients from renewable resources. These ingredients are typically derived from by-products of the agri-food industry. They contain no artificial dyes, perfumes, quats, chlorine, phosphates or oxide compounds. Using ingredients like this means that SURE products generally have lower safety classifications than conventional alternatives. This helps make them safer for cleaning teams and bystanders, ideal in schools and similar organisations which have a very high duty of care.
Diversey enhances the sustainability of the range even further by offering many SURE products in its ultra-concentrate platforms including SmartDose and QuattroSelect. Water is only added at the point of use which means smaller packs are required to support the same cleaning operation. This reduces packaging requirements as well as minimising transport, handling, storage and recycling burdens.
SURE offers schools a simple and effective way to introduce cleaning products with proven and demonstrable sustainability credentials. Adopting these products can also allow schools to discuss their decision in the classroom as part of their wider curriculum covering sustainability, social responsibility and hygiene.
Last week we published our 15th Sustainability Report. This latest edition is the first since we announced our new ‘Facilitators for Life’ strategy. It sets the baseline for our 12 aggressive sustainability targets.
The issues surrounding, and understanding of, sustainability have come a long way. Less than 20 years ago, sustainability was for many a vague outline of something that today is clearly top of mind with businesses across the globe. Rising temperatures, polluted air, plastic waste in oceans, more extreme weather, resource scarcity, population growth, and many other issues are tell-tale signs of a looming crisis.
Mark Burgess, our Chief Executive Officer, says: “At Diversey, we take these issues seriously. What’s more, we believe that sustainability makes good business sense. We embrace the view that at its core sustainability equates to the deliberate, ongoing reduction of waste. Purging waste from our operations and our customers’ is a top priority, one we pursue deliberately, every day.”
The Sustainability Report contains more information about our 12 sustainability targets across three key areas:
Improve the Environment
Protect and Care for People
Innovate Sustainable Solutions
It also includes examples of sustainability initiatives we have developed with our customers, how our solutions help customers meet their own sustainability objectives, and the latest energy, water and waste-saving innovations across our portfolio.
You can download the report by clicking on the link below.
Floorcare comes high up the list of summer maintenance tasks in schools and colleges because the long holiday allows enough time to work on large areas without interruptions. Educational facilities increasingly want to reduce reliance on single-use plastics and chemicals as part of their overall sustainability objectives and to meet the expectation of their students. Working without chemicals simplifies cleaning processes, creates a healthier environment for students, staff and cleaners, and reduces routine machine maintenance burdens. Twister by Diversey floorcare pads meet these objectives and offer a highly effective, economical and sustainable alternative to traditional equipment.
Hard floors in schools and colleges are made from a wide range of materials such as vinyl, composites, linoleum, terrazzo, stone, tile and even concrete. These all take a battering during the school year and each day they must deal with a constant barrage of shoes, wheels, desks and chairs and harmful contaminants. Stresses like these can quickly cause wear and premature damage without proper floor care maintenance. Protecting floors throughout their lifetime can pose a real challenge. Yet, school administrators expect a variety of floor surfaces to hold up over time and withstand the impact of day-to-day school activities.
It is imperative to understand that every type of flooring material requires regular maintenance to ensure longevity. The ideal floor care recipe is a combination of daily cleaning and scheduled restorative cleaning, typically undertaken during the long summer break in schools and colleges. It’s important to find the right products, machines and tools that promote efficiency, cost savings and cleaning consistency.
Twister is an innovative set of colour-coded floor care pads. They can be used with water alone on most types of hard floor, including those found in schools and colleges, for routine and daily cleaning as well as periodic maintenance. Used this way the pads reduce chemical usage by 100%, floor pad costs by 66%, and weight of consumables by 98% (which also saves transport and handling) compared with traditional products.
The pads are ideally used with Diversey’s advanced TASKI swingo scrubber driers or rotary-disc machines but they can, in fact, be used with machines from most leading manufacturers.
The pads are made from recycled plastics impregnated with billions of microscopic diamonds on the working side. Pads for different applications and types of floor are manufactured by changing the size and combination of the microscopic diamonds. The pads last three times longer than traditional products and significantly reduce the need for periodic maintenance. They are generally less abrasive than corresponding conventional alternatives which helps to protect the floor while giving a smoother and improved appearance. The diamond impregnated side of the pad is coloured and works as a wear indicator.
Many users find that regular use of Twister pads reduces and even removes the need for periodic maintenance. However, when this is required selecting the right pads from the range can provide the additional abrasion to remove existing finishes and deposits from the floor. Once these residues have been removed, switching to less abrasive pads from the range will – with regular use – maintain a micro-polished surface that is more resistant to soiling. This helps to make ongoing daily cleaning simpler and quicker for hard-pressed school and college cleaning teams.
To find out more about Twister pads, please download the brochure and presentation below.
Diversey’s updated Room Care Pur-Eco range for hotels includes a complete set of products with EU Ecolabel certification covering all daily cleaning tasks. Devised with help from housekeeping professionals, the range comprises Pur-Eco formulations for daily cleaning that are at least as effective in terms of performance and fragrance as the standard Room Care range used by the majority of large UK and global hotel groups.
The range has been reimagined with the addition of key products designed to enable a full housekeeping solution, including: a lactic acid-based cleaner, disinfectant, descaler and deodoriser in a single ultra-concentrate product for guest bathrooms; heavy-duty ultra-concentrate toilet bowl cleaner that is ideal for hard water areas; Pur-Eco cream cleaner; and grout cleaner for mould and mildew.
Research conducted by Diversey in partnership with Hotelschool the Hague revealed 41 per cent of guests said cleanliness is the most important factor when recommending a hotel. The cleanliness of bathrooms and bedrooms influence guests the most when they form their all-important first impression. The improved Room Care products help housekeeping teams make the right impression and keep these and every critical area of their hotels clean and fresh.
Improved sustainability was another key objective for the reformulated Room Care range. By replacing ready-to-use product with ultra-concentrate pouches in Diversey’s DQFM or Divermite dilution control systems, where water is added at the point of use rather than the place of manufacture, facilities can reduce the amount of plastic used by more than one kilogramme per room and greenhouse gas emissions by more than 90%.
Odour plays a significant role in perceptions of cleanliness and the Room Care range meets this challenge in three major ways. First, innovative formulations with unique active ingredients ensure areas are cleaned and potential sources of odours are removed effectively. Room Care R5 & R5.1 incorporate Diversey’s patented Odour Neutralising Technology (ONT) to break down organic residues and eliminate the food source for bacteria that cause malodours. Second, the choice of two latest-generation fragrances with high levels of perfume allow the hotel to personalise their guests’ experience. Finally, to remove stubborn and lingering odours, the new Good Sense aroma diffuser can remove even the hardest to kill odours like food smells and smoke and refresh a room in just 30 minutes while other rooms are being cleaned. This layered approach to fragrance helps to create the right first impression and remove evidence of previous guests.
The Room Care range also offers excellent cost-in-use through the use of innovative formulations with excellent dilution rates. One case of Room Care R1 Plus Pur-Eco, for example, can produce the equivalent of 200 ready-to-use trigger bottles. This reduces overall costs but also minimises storage, transport and handling burdens. The DQFM system ensures solutions are prepared accurately to reduce wastage and cut costs. Consistent solution preparation also helps ensure cleaning is completed correctly first time, with no need for time-consuming and expensive repeats.
Studies conducted by Diversey with leading major hotel groups suggest Room Care Pur Eco ultra-concentrates used with standard set of TASKI’s Nordic Swan-certified housekeeping tools can, after suitable training, reduce the time spent cleaning a room by one minute in a budget hotel and up to five minutes in a luxury hotel. This makes team members more productive so that they can clean more rooms each day – up to eight hours are saved for every 100 rooms cleaned. Alternatively, housekeepers can use the time saved to focus on additional detail cleaning that is noticed and appreciated by guests.
Diversey supports the new Room Care range with its Guest Training Programme which comprises comprehensive training videos for each housekeeping task with a set of training aids, user guides, wall charts, videos, safety sheets and other documentation. Few, if any, other major suppliers can offer this level of support for their products.
Sustainability has emerged as one of the biggest issues facing society. Hotels are playing their part by making their operations more sustainable and demonstrating progress to their guests. This is important because industry research has shown that three of the biggest sustainability factors that influence guest satisfaction are when the hotel:
uses sustainable products and supplies
employs water-saving devices in public spaces and guest rooms
has a recycling policy
One of the simplest ways to promote sustainability in housekeeping is to replace traditional ready-to-use and bulk chemical products with ultra-concentrates in conjunction with a suitable dosing or dilution control system. With these systems, water is only added at the point of use, rather than the place of manufacture, which leads to a number of sustainability benefits.
For hotels, Diversey offers its ultra-concentrate room care ranges with the Divermite dosing control and DQFM dilution control systems. Products are supplied in self-contained pouches that are placed in a wall-mounted unit. With Divermite, pushing a button on the unit dispenses a predetermined amount of product into a spray bottle or bucket containing water. DQFM mixes the product and water automatically. Each pouch contains more active cleaning product than a similarly sized traditional alternative. Another way of looking at this is that fewer pouches are needed to support a housekeeping team’s weekly, monthly or yearly cleaning requirements.
The first result of this is a reduction in plastics consumption. Depending on the product and system used, ultra-concentrates can reduce packaging material by up to 98% compared to ready-to-use products. One pouch of DQFM ultra-concentrate can replace around 280 ready-to-use products for the same job. This saves over 40kg of plastics that no longer needs to be manufactured, transported, stored or recycled. In a typical hotel using our latest systems, our trials showed that this would save around one kilogramme of plastics per room per year. On top of this there is a 98% reduction in greenhouse gas emissions associated with production and the supply chain.
The second advantage of using ultra-concentrates is cleaning consistency. We found people overuse chemicals by six times the recommended dilution rate when using open ‘glug-glug’ containers. With ultra-concentrates, solutions are prepared simply, quickly and accurately and there is no wastage of water or product, which reduces costs. Preparing solutions to the manufacturer’s specification in this way ensures ideal cleaning performance. There is no need for time-consuming and expensive repeat cleaning if solutions are too weak or additional rinsing and wiping if they are too strong. Water and product consumption is reduced and cleaning is faster and better.
With Diversey’s latest systems all of the packaging is recyclable. That makes it much easier for hotels to adopt a recycling policy and tell their guests about it. Manufacturers are constantly improving designs to make packs easier to recycle. However, recycling is dependent on local infrastructure to collect, sort, and recover packaging materials. These localised limitations mean no manufacturer can guarantee its packaging materials will be recycled everywhere.
All of these benefits are enhanced even further when the product itself is formulated and manufactured to meet the highest sustainability standards. All of our products are designed and manufactured to support improvements in sustainability. This includes making the product safer and simpler to use, reducing the amount of energy or water it consumes, reducing associated CO2 emissions, better packaging design and reduced raw materials use, and the ability to recycle more easily after use.
We were the first commercial cleaning product supplier to sign the voluntary, independently certified AISE Charter for Sustainable Cleaning. This demonstrates high levels of sustainability within our own operations as well as the products we make. Many of our formulations – including our latest products for housekeepers – are certified to international EU Ecolabel sustainability standard.
Manufacturers and hotel groups often work together to devise more sustainable processes. Many are adopting lifecycle thinking into their analysis to help minimise potential negative impacts associated with packaging. This includes utilising sustainability scorecards or similar techniques that identify opportunities to improve packaging during material selection, manufacturing, use, and eventual recycling.
One of the biggest sustainability talking points over the past year has been the use of plastics in packaging. The cleaning industry is not immune to these discussions but there are areas where we can help reduce the use and impact of plastics.
Reducing Use: smaller packs use less plastics and other materials. Adopting ultra concentrates – and adding water at the point of use – can reduce overall plastics consumption. Depending on the system used this can reduce packaging material by up to 98.5% compared to ready-to-use products. For example, one container of a market-leading ultra-concentrate can replace around 280 ready-to-use products for the same job. This saves over 40kg of plastics that no longer needs to be manufactured, transported, stored or recycled.
Reduced Wastage: closed-loop ultra-concentrate dosing and dilution systems greatly reduce chemical and packaging waste by preventing chemical over-use. Diversey found users overuse chemicals by six times the recommended dilution rate when using open ‘glug-glug’ containers. Recycling: much of the plastics in cleaning product packaging can be recycled or reused. Manufacturers are constantly improving designs to make packs easier to recycle. However, recycling is dependent on local infrastructure to collect, sort, and recover packaging materials. These localised limitations mean no manufacturer can guarantee its packaging materials will be recycled everywhere.
Raw Materials: while desirable, it is often impractical to use recycled plastics for packaging because the standard and quality of the materials being used is difficult to guarantee and can be inconsistent. Using new or “virgin” plastics helps manufacturers maintain the quality and consistency to meet regulatory requirements for air transport or particular applications. Nevertheless, packaging made this way can itself often be recycled.
Progressive manufacturers – and many end user organisations – are adopting lifecycle thinking into their businesses to help minimise potential negative impacts associated with packaging. This includes utilising sustainability scorecards or similar techniques that identify opportunities to improve packaging during material selection, manufacturing, use, and eventual recycling.
The use of plastics is part of the wider sustainability trend that also includes saving water, conserving energy and preventing waste. None of these can be considered in isolation and we will be looking at some of these in future posts.