Voting closes at the end of this week for this year’s “Tomorrow’s” Awards organised by publisher Opus. If you haven’t done so already, please vote for our shortlisted products by clicking on the links below:
Professional chefs choose products from our Pro Formula range because they like its combination of professional formulations from Diversey with brands from Unilever that they and their customers know and trust. This is why we chose to highlight Pro Formula products as part of our support of two recent foodservice industry events. We were one of the sponsors for January’s National Breakfast & Brunch Awards and February’s National Burger Awards. H2O, a leading publisher of foodservice magazines, organises both events. Professional chefs taking part used Cif Professional 2in1 Kitchen Cleaner Disinfectant and other products from the range to keep their workspace clean quickly and easily during their demonstrations.
The National Breakfast & Brunch Awards presents prizes in three main categories: National Breakfast of the Year; Breakfast Chef of the Year; and Bloody Mary of the Year.
The National Burger Award is an exclusive trade competition open to chefs from the casual dining, pub and bar sectors. Entrants battle to impress a panel of industry experts. Finalists compete in a cook-off consisting of two rounds. In the first, they cook their own speciality burger and in the second they create a “technical burger” from a selection of ingredients supplied by the organisers on the day.
It’s good to support industry awards because they celebrate success and high standards. We like to think these are values we share. Of course, there are some good business reasons too. Good hygiene and food safety can have a major effect on any business preparing and serving food. For example, our research showed that over one-third of people who enter a dirty restaurant will leave immediately. A further 23 per cent will order but depart before completing their meal. Hygiene helps to protect customers and staff against any risk of food-borne illness. Cleanliness creates the right impression for customers and can help them decide where to eat. It can also help encourage customers to make stronger recommendations and give higher ratings on booking or review sites.
At Diversey, we have an extensive range of products to help food-service operators of all sizes meet these objectives. Many small, medium-size and independent businesses prefer products from our Pro Formula range. These combine professional formulations from Diversey with trusted brands from Unilever including Cif, Persil, Comfort, Domestos, and Sun. This set of easy-to-use cleaning products helps businesses like these to complete routine and common problem-solving tasks quickly and economically with excellent results.
Pro Formula products for kitchen with Cif branding, as showcased at the awards events, include professional formulations for tasks such as surface cleaning and disinfection, dishwashing, descaling and floor cleaning.
Each Pro Formula product is designed to combine the insight, understanding and expertise of Diversey and Unilever – respective industry leaders – gained over decades of delivering highly effective cleaning and hygiene solutions. The result is an integrated and complementary set of products that meets the majority of any smaller business’s requirements.
Diversey has signed the 2020+ version of the AISE Charter for Sustainable Cleaning. This extends a relationship that started in 2005. Back then we were the first commercial cleaning product supplier to sign the original version. The Charter remains a voluntary, independently certified industry-wide sustainability initiative.
AISE and companies in the cleaning and hygiene industry have long acted responsibly and proactively to reduce their environmental impact and contribute to the wellbeing of society. The Charter for Sustainable Cleaning stimulates and guides this action. The AISE wrote the original in 2005 and revised it in 2010. This latest upgrade aims to be even more complete and relevant, aligned with EU circular economy and plastics policy, climate change priorities and with global policy expectations.
Diversey’s Sustainability Record
Readers familiar with Diversey will already know that environmental stewardship is deeply embedded in our culture. Throughout the course of nearly 100 years of providing revolutionary cleaning and hygiene technologies, we have demonstrated that protecting and improving the environment is good for business. Therefore sustainability has been at the core of the value we deliver to customers. But it has been given many names since our business was created in 1923. We produce a Sustainability Report each year.
As well as being the first to join the AISE Charter we were, in 2008, the first company in the cleaning industry to join the World Wildlife Fund’s Climate Savers programme. We were also a founding member of the WWF Global Water Roundtable in 2009.
More than a decade ago we set ourselves some demanding sustainability targets to reduce greenhouse gas emissions, energy use, water use and waste across our own business. We met these well ahead of schedule so in 2018 we announced a new set of targets which we expect to meet by 2025.
In addition to the progress we have made as a business, we also offer a comprehensive range of products and equipment that help our customers to make their own cleaning operations more sustainable: our market-leading ultra-concentrated products and controlled dosing systems minimise waste; we have been offering eco-labelled products for over 20 years; our TASKI cleaning machines use less water and energy than conventional alternatives; we offer products that allow cleaning with water alone.
The Revised AISE Charter 2020+
The AISE has revised its Charter 2020+ so that companies can be even more effective in driving sustainability across the cleaning and hygiene industry.
Streamlined and engaging. The new Charter is streamlined, lighter and optimised to improve accessibility and offer added benefits to members.
Modernised and appealing. The new Charter marks have high impact and are appealing, backed by extensive consumer testing.
Relevant and responsive. Sustainable development is important and is getting higher on the political agenda – the Charter stimulates and guides sustainable progress.
Complete and innovation-friendly. The Charter is the most complete sustainability scheme for steering best practice for the cleaning and hygiene industry in Europe.
Proven and recognised. The Charter has a proven track record of delivering tangible improvements in environmental performance.
The AISE Charter aims to offer the most complete sustainability scheme for steering best practice for the cleaning and hygiene industry. Therefore it helps organisations to continue delivering tangible improvements in environmental performance. The Charter has been a great success since 2005 and now covers around 90% of the industry’s production in Europe. The AISE aggregates KPI reports from Charter member companies. In doing so, the reports demonstrate the remarkable achievements made by participants, including Diversey.
About AISE: AISE is the International Association for Soaps, Detergents and Maintenance Products. Based in Brussels, it has been the voice of the industry to EU regulators for over 65 years. Membership consists of 29 national associations across Europe, 17 corporate members and 11 value chain partners. Through this extensive network, A.I.S.E. represents over 900 companies supplying household and professional cleaning products and services across Europe.
Some of our products have been shortlisted in this year’s “Tomorrow’s” Awards organised by publisher Opus. We’ve been supporting these awards since they started in 2012 and we’re always pleased to be on the shortlists. We’ve won a number of the awards over the years and this year our entries are:
Over the next couple of days we are marking two excellent initiatives that aim to highlight the significance of cleaning to society at large.
Today (20 September) is the first global iRecognise day. The sole purpose of the day is to raise the profile of the cleaning sector and to show that you personally ‘Recognise’ – Respect Every Cleaning Operative Giving Necessary Importance to Services and Environments – the work they carry out.
The event is endorsed by BICSc (The British Institute of Cleaning Science), of which Diversey is a member. We would like to encourage all businesses to actively promote this day of recognition by using all the social media platforms using #iRecognise, displaying posters (downloadable from the iRecgonise website) and doing what is seen fit to acknowledge the hard work and efforts of the cleaning operatives involved in making the environment a cleaner, safer happier place to live and work.
Tomorrow (21 September) is World Clean Up Day, a global cleanup event organised by Let’s Do It World. Its aim is to make the world a cleaner place and raise awareness of the harms of mismanaged waste. Up to 18 million volunteers in over 150 countries will be involved.
Volunteers and partners worldwide will come together to rid our planet of trash – cleaning up litter and mismanaged waste from our beaches, rivers, forests, and streets. World Cleanup Day harnesses the power of everyday people to achieve incredible things by joining together. Its beauty lies in cooperation and collaboration: building bridges between disparate communities, and including all levels of society – from citizens to business, to government.
Last week we published our 15th Sustainability Report. This latest edition is the first since we announced our new ‘Facilitators for Life’ strategy. It sets the baseline for our 12 aggressive sustainability targets.
The issues surrounding, and understanding of, sustainability have come a long way. Less than 20 years ago, sustainability was for many a vague outline of something that today is clearly top of mind with businesses across the globe. Rising temperatures, polluted air, plastic waste in oceans, more extreme weather, resource scarcity, population growth, and many other issues are tell-tale signs of a looming crisis.
Mark Burgess, our Chief Executive Officer, says: “At Diversey, we take these issues seriously. What’s more, we believe that sustainability makes good business sense. We embrace the view that at its core sustainability equates to the deliberate, ongoing reduction of waste. Purging waste from our operations and our customers’ is a top priority, one we pursue deliberately, every day.”
The Sustainability Report contains more information about our 12 sustainability targets across three key areas:
Improve the Environment
Protect and Care for People
Innovate Sustainable Solutions
It also includes examples of sustainability initiatives we have developed with our customers, how our solutions help customers meet their own sustainability objectives, and the latest energy, water and waste-saving innovations across our portfolio.
You can download the report by clicking on the link below.
Diversey is offering visitors to the forthcoming HCA Forum (11-12 April, Celtic Manor, South Wales) a chance to win one of its advanced steam cleaning machines. All visitors need to do is call in to our stand for a chance to win.
Using steam for floorcare and other cleaning tasks has become popular in recent years. It offers cleaning teams a different choice that is simple to use and highly effective at removing dirt and grime without using chemicals. Steam also kills bacteria and other microbes that can cause illnesses and infections. Floors generally dry more quickly than with traditional mopping because less water is used on any given area. All of these reasons make steam cleaning a useful option in busy kitchens in hospitals and care homes.
Diversey offers five steam cleaning machines in conjunction with specialist manufacturer Matrix Cleaning Systems to provide healthcare, food service and building care customers enhanced cleaning, hygiene and infection prevention capabilities in demanding environments. The machines are available exclusively in the UK and Ireland and are offered by Diversey alongside its range of advanced TASKI floorcare equipment.
Steam is highly effective when cleaning many different hard and porous surfaces and is ideal for periodic and deep cleaning where users want to refurbish and transform the appearance of their facilities. Adding these class-leading machines to our floorcare portfolio to complement the unrivalled capabilities of our TASKI floorcare range extends our ability to support our customers with a total solution from a single source.
The range comprises five compact and lightweight models offering different capabilities to meet demand in a variety of applications. The two simplest machines are steam-only with a choice of models delivering 4.5 (Model SO4) or 8 (SO8) bar pressure.
One of the mid-range machines (SD4) incorporates a chemical delivery system to accelerate the removal of ground-in grease and grime. This model can be used with routine and problem-solver products from the extensive Diversey range including formulations to remove chewing gum and mould from tile grout. The other mid-range machine (SV4) incorporates a vacuum pick-up that removes condensate and debris to leave the working area clean and dry. Its 12 litre collection tank can double-up as a wet pick up during emergencies to maximise the machine’s utility and save storage space by avoiding the need for additional equipment.
The top-of-the-range SDV8 model combines high pressure steam, detergent and vacuum functions in a single unit and is ideal for the toughest and most demanding applications.
The machines are designed for simple and easy use and manufactured in the UK by steam cleaning specialist Matrix Cleaning Systems. The operator simply fills the machine, plugs it into a convenient power socket and waits just a few minutes for the water to heat up. A continuous water fill feature allows the machine to be topped up at any time. This promotes safety for the operator and reduces the time spent waiting for steam so that more time is spent on productive working. Generous cable and hose lengths ensure operators can easily access difficult areas to optimise the use of the comprehensive accessory set supplied with each machine.
The use of high quality materials and robust construction promotes machine durability for life-long reliability. The models are Diversey-branded and exclusively finished in the same distinctive orange colour as the company’s TASKI machines.
Steam is proven to work across numerous applications but is especially suitable for healthcare, hospitality, food service and building service contractors. It is ideal for intricate and detailed surfaces such as edges, vertical surfaces and grouting in tiled areas that are difficult to clean with other tools and larger equipment.
It is also suitable for many porous materials, such as bedding and upholstery, where it not only cleans and refreshes but will also kill bacteria and micro-organisms including dust mites. The minimal residue left behind after steam cleaning can be removed using microfibre or a vacuum cleaner. In this way the bacteria will not be able to duplicate and the surface will be instantly and hygienically clean.
Don’t forget, for a chance to win one of Diversey’s steam cleaners you’ll need to visit our stand at the forthcoming HCA Forum at the Celtic Manor on 11-12 April.
We’ve had a wonderful week at The Cleaning Show, welcoming visitors to our stand and discussing with them how our total solutions capability can help them deliver innovation, performance and sustainability across their cleaning operations. Throughout the week our team members met dozens of cleaning professionals seeking advice on the very latest cleaning products.
Another popular product on our stand was the TASKI AERO BACKPACK vacuum cleaner. This compact model offers the ultimate in portability and performance which makes it ideal for areas that are difficult to access with conventional equipment such as congested schools, office buildings or public transport. It offers ultimate performance in high circulation areas, or anywhere the presence of the public makes safety a priority, because there are no trailing power leads.
Elsewhere, our TASKI swingobot 2000 robotic floorcare machine spent the week going through its paces on our second stand. This latest-generation “hands-free” scrubber drier is 25% more productive than the previous model. It gets on with automatic floorcare and liberates cleaning staff to focus on more important and value-added tasks.
In addition to our demonstration areas, we sponsored the event’s VIP area. We used the area to host a special event on the Wednesday afternoon to meet selected guests and visitors.
Thanks to everyone from Diversey who helped make the event such a success. But an even bigger thank you to everyone who took the time to visit our stand, meet our team and see our products.
In a previous post, we suggested that sourcing products, tools, machines and services from a single supplier can help deliver excellent results through an integrated solution which offers innovation, improved sustainability and better value to the customer. These benefits are often mirrored for the cleaning team, building services contractor or FM provider who is delivering the service because they help to make operations more profitable and easy to manage and deliver. In turn, this can make it easier for those service providers to make a compelling case when they tender or bid for new contracts.
As a cleaning operation grows it will often comprise more and more different components. But two cleaning operations are rarely the same. Nowadays, many contracts are configured with each component carefully chosen to deliver specific advantages or benefits for the customer and/or the service provider. These choices – and the priorities that drive them – will vary from customer to customer, contract to contract. Under these circumstances, choosing products from a single supplier offers a number of benefits.
First, because it offers a broad range, the supplier is likely to be an industry leader. They will have the products, resources, expertise, experience and market knowledge to work closely with the service provider. This is more than a customer-supplier relationship – the best outcomes are achieved when the two businesses work together in partnership to deliver an enhanced solution to the end-user organisation.
Second, contract configuration and procurement processes are simpler because there are fewer suppliers with whom to meet and negotiate. Suppliers with a wider choice of products will be able to advise on the best products and combinations to meet the ultimate business requirement. Many service providers under-estimate the time and resources that can be involved with setting up the cleaning component of major contracts.
Third, the chosen solution is less complex. Manufacturers design their products to work together. The resulting cleaning processes are simpler which leads to lower burdens associated with supply chain, implementation (eg roll-out or training), compliance, documentation, training and support. All of this saves the service provider time and money.
Fourth, integrated processes enable higher standards that are more consistent. This leads to higher levels of performance and compliance. This is demonstrable when auditing facilities or metrics from modern equipment are available as part of the solution.
Fifth, the business relationship is simpler. Working with one supplier usually means a single point of contact at all stages of the contract. Communications channels are shorter and quicker should any issues arise. Support is usually simplified: there is less risk of being passed from one supplier to another when the cause of an underlying issue is unclear. Instead, the integrated supplier offers a single point of resolution. Many relationships will also involve the integration of cross-company functions such as account management, training and technical support so that customers perceive a single service provider.
These are all good reasons but what about the products on offer? Cleaning suppliers that want to offer a total solution will need a set of products that cover the majority – if not all – of the major components of an operation. That is a good start but to enable true flexibility the supplier should offer choices from within its own portfolio.
A good example of this is floorcare where options include traditional mopping products, reusable and disposable microfibre, or various types of machine equipped with different pads or brushes. Each can offer benefits in particular scenarios. Another example is the choice between multipurpose formulations and separate products for each task and whether these will be concentrates or conventional formulations. Beyond this, the choice can be between innovations with new benefits or traditional products with a proven track record. The list goes on but only those suppliers who offer genuine choices will be able to support service providers who want to configure and fine-tune their operations to deliver maximum business, operational and cost benefits. Innovation is a key requirement in many cleaning operations because it supports other objectives such as improving results or reducing costs.
Our approach at Diversey is to introduce innovations and unique technologies across our portfolio to ensure customers can benefit from new ways of working while still dealing with a single market-leading supplier. In this way, we and our service provider customers can create highly focused solutions by choosing the very best products for the specific application and contract.
We will be highlighting how we work with cleaning teams, building service contractor and FM providers to help them configure innovative solutions and win new business at The Cleaning Show this week in London. Visit us on Stand C37.
The cleaning industry has been through significant changes since we last attended The Cleaning Show, not least the accelerating trend towards sustainability. Our promotion of sustainable cleaning and environmental awareness goes back even further. And although it’s been given many names since 1923 (when our business was founded), sustainability has always been at our core. Our track record is demonstrated through leadership with the Carbon Disclosure Project, assistance with the Alliance for Water Stewardship and the Asean Corporate Sustainability Award, among many other achievements.
Our aim is to help create a healthier and safer world for everyone. We published our latest Annual Sustainability Report at the end of 2018.
At the same time, we announced a new “Facilitators for Life” strategy and goals. This new approach will help ensure we address key environmental, social and technological opportunities, including reducing greenhouse gas emissions, engaging in ethical business practices and decreasing our packaging footprint by 2025.
Achieving sustainable cleaning also underpins our product offerings. These should all help customers to save water, conserve energy, prevent waste, and increase safety. Our building care ranges, for example, are available as ultra-concentrates for use with dosing and dilution control platforms that enable safe, simple and consistent high-performance cleaning while minimising wastage, packaging and chemical miles. Our TASKI floorcare machines – scrubber driers, rotary disc machines and vacuum cleaners – offer class-leading performance in terms of lower energy, water and product consumption. Innovations such as the 100% plant-based SURE range provide our customers with further choices to demonstrate the highest levels of environmental responsibility.
In addition to greater awareness of sustainability issues across the board, few could have imagined a decade ago how technology-driven innovations would affect the industry and the daily lives of those working in it. As a global leader we have been at the forefront of this trend with innovations including its advanced TASKI swingobot robotic floorcare range and Internet of Clean services such as SmartView task auditing and IntelliTrail machine management. These utilise advanced technologies in new ways to support the aims and objectives of cleaning teams to collaborate and work smarter, more productively and more sustainably while reducing costs, improving outcomes and protecting brands.
Something that was revolutionary just a few years ago can quickly become commonplace. In the past, this was true of ultra-microfibre and ultra-concentrates but today these are widely used by cleaning teams as a matter of course. Soon, innovations such as robotic cleaning, the Internet of Clean and UV-light disinfection will also become routine. You can see many of our latest innovations and learn more about how we can help you meet your sustainability objectives on Stand C37 at The Cleaning Show, Excel London, 21-23 March.