Sustainable Summer School Floorcare

Floorcare comes high up the list of summer maintenance tasks in schools and colleges because the long holiday allows enough time to work on large areas without interruptions. Educational facilities increasingly want to reduce reliance on single-use plastics and chemicals as part of their overall sustainability objectives and to meet the expectation of their students. Working without chemicals simplifies cleaning processes, creates a healthier environment for students, staff and cleaners, and reduces routine machine maintenance burdens. Twister by Diversey floorcare pads meet these objectives and offer a highly effective, economical and sustainable alternative to traditional equipment.

Hard floors in schools and colleges are made from a wide range of materials such as vinyl, composites, linoleum, terrazzo, stone, tile and even concrete. These all take a battering during the school year and each day they must deal with a constant barrage of shoes, wheels, desks and chairs and harmful contaminants. Stresses like these can quickly cause wear and premature damage without proper floor care maintenance. Protecting floors throughout their lifetime can pose a real challenge. Yet, school administrators expect a variety of floor surfaces to hold up over time and withstand the impact of day-to-day school activities. 

It is imperative to understand that every type of flooring material requires regular maintenance to ensure longevity. The ideal floor care recipe is a combination of daily cleaning and scheduled restorative cleaning, typically undertaken during the long summer break in schools and colleges. It’s important to find the right products, machines and tools that promote efficiency, cost savings and cleaning consistency.

Twister is a complete set of colour-coded floorcare pads for hard floors.

Twister is an innovative set of colour-coded floor care pads. They can be used with water alone on most types of hard floor, including those found in schools and colleges, for routine and daily cleaning as well as periodic maintenance. Used this way the pads reduce chemical usage by 100%, floor pad costs by 66%, and weight of consumables by 98% (which also saves transport and handling) compared with traditional products.

The pads are ideally used with Diversey’s advanced TASKI swingo scrubber driers or rotary-disc machines but they can, in fact, be used with machines from most leading manufacturers.

The pads are made from recycled plastics impregnated with billions of microscopic diamonds on the working side. Pads for different applications and types of floor are manufactured by changing the size and combination of the microscopic diamonds. The pads last three times longer than traditional products and significantly reduce the need for periodic maintenance. They are generally less abrasive than corresponding conventional alternatives which helps to protect the floor while giving a smoother and improved appearance. The diamond impregnated side of the pad is coloured and works as a wear indicator.

Twister pads are ideally used with TASKI scrubber driers and rotary disc machines.

Many users find that regular use of Twister pads reduces and even removes the need for periodic maintenance. However, when this is required selecting the right pads from the range can provide the additional abrasion to remove existing finishes and deposits from the floor. Once these residues have been removed, switching to less abrasive pads from the range will – with regular use – maintain a micro-polished surface that is more resistant to soiling. This helps to make ongoing daily cleaning simpler and quicker for hard-pressed school and college cleaning teams.

To find out more about Twister pads, please download the brochure and presentation below.

Refreshing and Sustainable Room Care

Diversey’s updated Room Care Pur-Eco range for hotels includes a complete set of products with EU Ecolabel certification covering all daily cleaning tasks. Devised with help from housekeeping professionals, the range comprises Pur-Eco formulations for daily cleaning that are at least as effective in terms of performance and fragrance as the standard Room Care range used by the majority of large UK and global hotel groups.

The range has been reimagined with the addition of key products designed to enable a full housekeeping solution, including: a lactic acid-based cleaner, disinfectant, descaler and deodoriser in a single ultra-concentrate product for guest bathrooms; heavy-duty ultra-concentrate toilet bowl cleaner that is ideal for hard water areas; Pur-Eco cream cleaner; and grout cleaner for mould and mildew.

Research conducted by Diversey in partnership with Hotelschool the Hague revealed 41 per cent of guests said cleanliness is the most important factor when recommending a hotel. The cleanliness of bathrooms and bedrooms influence guests the most when they form their all-important first impression. The improved Room Care products help housekeeping teams make the right impression and keep these and every critical area of their hotels clean and fresh.

Improved sustainability was another key objective for the reformulated Room Care range. By replacing ready-to-use product with ultra-concentrate pouches in Diversey’s DQFM or Divermite dilution control systems, where water is added at the point of use rather than the place of manufacture, facilities can reduce the amount of plastic used by more than one kilogramme per room and greenhouse gas emissions by more than 90%.

Odour plays a significant role in perceptions of cleanliness and the Room Care range meets this challenge in three major ways. First, innovative formulations with unique active ingredients ensure areas are cleaned and potential sources of odours are removed effectively. Room Care R5 & R5.1 incorporate Diversey’s patented Odour Neutralising Technology (ONT) to break down organic residues and eliminate the food source for bacteria that cause malodours. Second, the choice of two latest-generation fragrances with high levels of perfume allow the hotel to personalise their guests’ experience. Finally, to remove stubborn and lingering odours, the new Good Sense aroma diffuser can remove even the hardest to kill odours like food smells and smoke and refresh a room in just 30 minutes while other rooms are being cleaned. This layered approach to fragrance helps to create the right first impression and remove evidence of previous guests.

The Room Care range also offers excellent cost-in-use through the use of innovative formulations with excellent dilution rates. One case of Room Care R1 Plus Pur-Eco, for example, can produce the equivalent of 200 ready-to-use trigger bottles. This reduces overall costs but also minimises storage, transport and handling burdens. The DQFM system ensures solutions are prepared accurately to reduce wastage and cut costs. Consistent solution preparation also helps ensure cleaning is completed correctly first time, with no need for time-consuming and expensive repeats.

Studies conducted by Diversey with leading major hotel groups suggest Room Care Pur Eco ultra-concentrates used with standard set of TASKI’s Nordic Swan-certified housekeeping tools can, after suitable training, reduce the time spent cleaning a room by one minute in a budget hotel and up to five minutes in a luxury hotel. This makes team members more productive so that they can clean more rooms each day – up to eight hours are saved for every 100 rooms cleaned. Alternatively, housekeepers can use the time saved to focus on additional detail cleaning that is noticed and appreciated by guests.

Diversey supports the new Room Care range with its Guest Training Programme which comprises comprehensive training videos for each housekeeping task with a set of training aids, user guides, wall charts, videos, safety sheets and other documentation. Few, if any, other major suppliers can offer this level of support for their products.

Make it a Carefree Summer

Summer is the traditional time when schools and colleges carry out refurbishment and maintenance tasks. The long summer holiday presents the only extended break that allows plenty of time to get tough jobs done without interruption. Diversey has a complete set of cleaning products to help school and college cleaning teams finish even the most difficult jobs quickly, effectively and with excellent results.

Floors in particular often need attention during the long summer holidays. These can take a fair old beating during the school year. The busiest and most-used areas such as entrances, corridors, assembly rooms and sports halls will endure heavy traffic day in, day out.

Regular, daily cleaning with the right products and equipment will always help keep hard floors in the best possible condition and mitigate against potential damage. But summer holidays leave a bit more time for the extra attention that will help protect the floor and prolong its life for the longer term.

To meet these challenges, Diversey offers its Carefree Range – a complete set of tried and tested floorcare products that have been used by floorcare professionals for almost four decades. The 12 products in the range cover every aspect of floor care and maintenance.

Summer floor care starts with stripping the existing finish. The Carefree range includes a choice of products that can quickly remove multiple layers of existing finish from almost any type of hard floor. These can be used with manual tools or machines such as an advanced TASKI scrubber drier.

Once the existing finish has been removed the next stage will often involve the application of an undercoat such as Carefree Undercoat. This water-based porous floor sealer provides a semi-permanent seal and can be used on all types of porous floors (except wood) to provide a suitable base for the final finish.

The final stage is to apply a new layer of finish. The Carefree range includes a choice of low, medium and high gloss finishes to provide the desired level of sheen on the floor. These offer excellent protection against scuffs and marking on all types of flooring to protect the surface. The ultimate protection is given by Carefree Eternum, a high gloss, low maintenance floor polish which incorporates a blend of three polymers to give the best performance and high gloss. This provides excellent adhesion with a hard-wearing easy-to-maintain protective film.

These essential maintenance tasks mean little if the correct products are not used for subsequent routine and daily cleaning tasks.

To meet these essential requirements, the Carefree range includes special products such as an all-in-one polish and maintainer, a general maintainer and a restorer that repairs scratches in the underlying finish.

Finally, the range includes a complete set of cleaning products for all types of floors and finishes. Like many Diversey floorcare products, these can all be used with TASKI mops, applicators and floorcare machines. 

With its market-leading position and unrivalled heritage in floorcare, Diversey can advise schools and colleges on the right combination of products, tools and equipment to achieve the best possible results on almost any type of floor. You can also download a copy of the Carefree brochure at the link below.

Saving Time & Money for Room Care

Time is money in any business, but hotels face extra pressure to complete housekeeping tasks quickly and efficiently. Minimising the housekeeping period cuts costs, minimises disruption for existing guests and allows new guests to check-in earlier, all of which is good for business.

It’s a general rule of thumb in the industry that a housekeeper will spend around 20 minutes on average cleaning and preparing each room. That’s three rooms an hour or 21 during a normal seven-hour shift.

Studies conducted by Diversey with leading major hotel groups in the UK, France and Malta suggest that adopting ultra-concentrate cleaning products and using them with a standard set of housekeeping tools can, after suitable training, reduce the time spent cleaning a room by between one and five minutes. One minute per room equates to 20 minutes saved each day by a housekeeper responsible for cleaning 20 rooms in their shift. In other words, they save enough time to finish one more room – a five per cent increase in productivity. In Diversey studies, the average increase was even higher at nine per cent.

Every hotel is different but in any given setting the tasks needed to clean each room will be more or less the same. Switching to ultra-concentrates helps because cleaning solutions are prepared quickly, accurately and consistently, which cuts wastage and costs. This also improves cleaning performance which reduces the need for repeat cleaning, which saves more time. Further savings are made by standardising processes and using an integrated set of housekeeping products, tools and equipment. Training is the final part of the jigsaw because the best results are achieved when housekeeping staff know and understand the processes required and the tools they use. In short, processes are simpler and can be completed more quickly.

The one-minute-per-room saving is a significant efficiency boost that can be achieved with no extra effort from the housekeeper and relatively small investment from the hotel that shouldn’t be hard to justify. Clearly, there are even bigger gains to be made if housekeepers can save two, three, four or five minutes a room.

Some hotels may prefer to use the time saved in other ways. Housekeepers can spend the newly freed time on other value-adding tasks, such as further detail cleaning. These little extra details are often noticed by guests as much as the bigger picture. They can make all the difference in the perceptions they form about the hotel and the recommendations and reviews they give. As research from Diversey showed, 41% of hotel guests said that cleanliness was the most important factor when making recommendations.

Reducing Plastics for Room Care

Sustainability has emerged as one of the biggest issues facing society. Hotels are playing their part by making their operations more sustainable and demonstrating progress to their guests. This is important because industry research has shown that three of the biggest sustainability factors that influence guest satisfaction are when the hotel:

  • uses sustainable products and supplies
  • employs water-saving devices in public spaces and guest rooms
  • has a recycling policy

One of the simplest ways to promote sustainability in housekeeping is to replace traditional ready-to-use and bulk chemical products with ultra-concentrates in conjunction with a suitable dosing or dilution control system. With these systems, water is only added at the point of use, rather than the place of manufacture, which leads to a number of sustainability benefits.

For hotels, Diversey offers its ultra-concentrate room care ranges with the Divermite dosing control and DQFM dilution control systems. Products are supplied in self-contained pouches that are placed in a wall-mounted unit. With Divermite, pushing a button on the unit dispenses a predetermined amount of product into a spray bottle or bucket containing water. DQFM mixes the product and water automatically. Each pouch contains more active cleaning product than a similarly sized traditional alternative. Another way of looking at this is that fewer pouches are needed to support a housekeeping team’s weekly, monthly or yearly cleaning requirements.

The first result of this is a reduction in plastics consumption. Depending on the product and system used, ultra-concentrates can reduce packaging material by up to 98% compared to ready-to-use products. One pouch of DQFM ultra-concentrate can replace around 280 ready-to-use products for the same job. This saves over 40kg of plastics that no longer needs to be manufactured, transported, stored or recycled. In a typical hotel using our latest systems, our trials showed that this would save around one kilogramme of plastics per room per year. On top of this there is a 98% reduction in greenhouse gas emissions associated with production and the supply chain.

The second advantage of using ultra-concentrates is cleaning consistency. We found people overuse chemicals by six times the recommended dilution rate when using open ‘glug-glug’ containers. With ultra-concentrates, solutions are prepared simply, quickly and accurately and there is no wastage of water or product, which reduces costs. Preparing solutions to the manufacturer’s specification in this way ensures ideal cleaning performance. There is no need for time-consuming and expensive repeat cleaning if solutions are too weak or additional rinsing and wiping if they are too strong. Water and product consumption is reduced and cleaning is faster and better.

With Diversey’s latest systems all of the packaging is recyclable. That makes it much easier for hotels to adopt a recycling policy and tell their guests about it. Manufacturers are constantly improving designs to make packs easier to recycle. However, recycling is dependent on local infrastructure to collect, sort, and recover packaging materials. These localised limitations mean no manufacturer can guarantee its packaging materials will be recycled everywhere.

All of these benefits are enhanced even further when the product itself is formulated and manufactured to meet the highest sustainability standards. All of our products are designed and manufactured to support improvements in sustainability. This includes making the product safer and simpler to use, reducing the amount of energy or water it consumes, reducing associated CO2 emissions, better packaging design and reduced raw materials use, and the ability to recycle more easily after use.

We were the first commercial cleaning product supplier to sign the voluntary, independently certified AISE Charter for Sustainable Cleaning. This demonstrates high levels of sustainability within our own operations as well as the products we make. Many of our formulations – including our latest products for housekeepers – are certified to international EU Ecolabel sustainability standard.

Manufacturers and hotel groups often work together to devise more sustainable processes. Many are adopting lifecycle thinking into their analysis to help minimise potential negative impacts associated with packaging. This includes utilising sustainability scorecards or similar techniques that identify opportunities to improve packaging during material selection, manufacturing, use, and eventual recycling.

Fragrance Makes a Difference

We naturally associate bad smells with something being wrong. Smell is part of our built-in defence mechanism and there is some evidence it was the first sense developed millions of years ago by the earliest living creatures from which we all evolved. It is hard-wired into our brains so that we can detect and react quickly to potential dangers. But we also associate pleasant fragrances with nice things, perhaps because our senses also adapted to detect safe environments and good sources of food. No wonder we react so positively and negatively to good and bad smells.

But what does this mean for hotels? Well, it’s clear nobody likes a bad smell so if we detect one in a hotel room we might suspect something is wrong. We could think the room wasn’t cleaned properly or that the hotel doesn’t care about its guests. And nobody likes to see any evidence of a previous occupant, even though we know someone else was using the room last night. Those first impressions can be hard to shake off which is why guests tend to give negative recommendations and reviews if they experience an unclean room.

Research conducted by Diversey with Hotelschool the Hague demonstrated this. It revealed 41 per cent of guests said cleanliness is the most important factor when recommending a hotel. The cleanliness of bathrooms and bedrooms influence guests the most when they form their all-important first impression. Reviews and recommendations – and even cleanliness ratings – are now key parts of online travel, tourist and booking sites which means there is a direct link between cleaning and business performance.

Good cleaning and pleasant smells should go hand in hand. And responsible hotels put a lot of time and effort into making sure they do. So what can cause bad smells and what can housekeepers do about it?

The first, and most obvious, is that there are plenty of things to be found in bedrooms and bathrooms that will immediately smell bad to us. No surprise there, which is why regular cleaning carried out properly should be part of the daily housekeeping routine.

The next step is to remove potential sources of bad smells. Organic deposits left uncleaned in bedrooms and bathrooms can be a source of food for bacteria. As they digest and decompose the deposit, the bacteria emit gases containing sulphur or other compounds that our senses interpret as a potential danger. Regular cleaning should remove most but sometimes a little extra help is required. Drains and plug holes can be a particular problem. Diversey has developed special products containing enzymes that break down deposits in a different way so that bacteria have no food source and cannot produce the bad smells. These products can be used diluted for daily cleaning or undiluted for pouring into sinks, drains and urinals.

Other sources of bad smells can include strong foods and tobacco smoke which can linger in rooms, even if guests are not supposed to have them there. The reason our brains interpret some smells as bad is that the shape of the molecules that cause them can lock perfectly into sockets in our noses known as receptors. In fact, all smells are detected like this and it’s the same principle as a hand and glove, two pieces of a jigsaw puzzle or a nut and bolt fitting together. It follows that changing the shape of a smelly molecule should stop our noses from detecting it. Diversey has some clever products that do just this. We call this Odour Neutralising Technology and it’s included in a number of cleaning and hygiene products.

So, after all that cleaning, what about providing the aromas that make a room smell nice and create a great first impression? Cleaning alone is rarely enough so most products contain fragrances which are released as they are used. Suppliers – including Diversey – go to great lengths to get these fragrances right. Many of them work with specialist “fragrance houses” who develop new perfumes. These fragrances need to be strong enough to do the job but not so much as to be overpowering because that would give the wrong effect. Including the right amount of a similar fragrance in different products can produce a layered effect which works well. Recent advances in technology mean that fragrances are released gradually to provide a longer-lasting effect.

Fragrances also need to be the right type. Apparently, our favourite smell is that of freshly baked bread but that’s not really suitable for a hotel room. Instead, oddly enough, we prefer to be reminded of the great outdoors when we stay in hotels – so many products incorporate fragrances that hint at flowers, plants, forests or oceans.

Compact Scrubber Driers for Healthcare Settings

Scrubber driers are widely used by healthcare FM and building care teams to clean floors quickly, effectively and productively. It’s always important to match the size and performance of the machine to application requirement so that it can be used efficiently and economically. An additional consideration when working in confined areas, such as those found in many healthcare settings, is to ensure the machine can work in and around obstructions.

Diversey’s TASKI swingo 350B ultra-compact scrubber, for example, is ideal for this type of work because its compact design combines innovation and proven technology to deliver superior floor cleaning performance. It offers cleaning teams an excellent alternative to comparable equipment and is ideal to replace inefficient mopping processes.

Like all TASKI machines this models improves productivity, promotes better hygiene, enhances the appearance and prolongs the life of the floor, and supports controlled and predictable cost in use. It is suitable for areas where the daily cleaning requirement is between 80 and 350 square metres. Low noise and the absence of a power cable makes it ideal for daytime and frequent cleaning applications in busy and confined areas where building occupants and members of the public may be present. It removes dirt completely and leaves the floor totally dry and ready to be walked on immediately with reduced risk of the slip and trip accidents that are one of the biggest causes of injury in the workplace and public spaces.

The tricycle castor configuration and design of the pick-up mechanism ensures that the v-shaped squeegee blade follows the contours of the floor perfectly even when operating over rough or uneven surfaces to remove water, cleaning solution and small pieces of debris. Direct suction line eliminates risk of clogging. The pick up also incorporates an innovative and patented wiping blade in front of the brush which allows the machine to remove solutions from the floor even when operating in reverse. This means the machine can clean and dry areas in tight corners and against walls or obstructions. A wide range of tools and accessories is available to offer operators complete cleaning versatility.

The compact and innovative design of the machine allows it to be used in small and confined spaces. It can turn on the spot while the very low height of 45cm and folding handle allows it to clean under obstacles such as tables and racks. The machine is available with a choice of roller brushes for different floor types. The offset configuration allows it to clean right up to the edge of the floor and along walls. Its spray bar delivers cleaning solution precisely to the point it is needed which helps to improve cleaning performance and reduce wastage.

Ergonomic design ensures the machine is comfortable and productive. Its intuitive controls are similar to those on other TASKI swingo scrubber driers which helps to promote ease-of-use for anyone familiar with existing equipment. The height-adjustable handle ensures comfort during cleaning even when operating along walls or under racks and tables. It is simple and safe to use and reduces training requirements to a minimum.

The TASKI swingo 350B scrubber drier is designed for use with the extensive range professional floor care products from Diversey. These are used with Diversey’s filling and dosing systems such as SmartDose and QuattroSelect to ensure correct mixing for optimum cleaning performance, controlled cost-in-use and no waste for the best possible sustainability.

All service components are coloured yellow for easy identification during daily and routine checks and to simplify operator training. Each can be removed quickly and easily without any tools to minimise downtime. The compact design allows the machine to be stored in a small cupboard when it is not being used.

We’ll be highlighting the TASKI swingo 350B at the forthcoming Healthcare FM event at the National Conference Centre near Birmingham on 12 June.

Efficient Healthcare Trolleys

When we launched the TASKI Trolley we had a simple vision and concept: a modular design and an extensive set of components and accessories would allow an almost infinite variety of configurations.  This approach means cleaning teams can choose their “own” unique trolley layout and it has proved incredibly popular: you’ve probably seen a TASKI Trolley being used in your local hospital, supermarket or airport.

Despite this success, we realised when working with our customers in healthcare that sometimes there can be too much choice. In reality, most healthcare cleaning teams have similar requirements and the facilities they work in are much the same. Different customers often specified trolleys configured in more or less the same way from a relatively small subset of the available components. On top of this many of the larger FM and building service contractors we work with wanted to specify a standard trolley for use across multiple sites and contracts.

To make life simpler for our customers we came up with the concept of the TASKI Healthcare Trolley. It’s still based on the modular concept of the original trolley but we have removed complexity for our customers by devising a version preconfigured to suit the majority of healthcare cleaning teams’ needs. The boxes, buckets, bags, tools and accessories included with this trolley are positioned in the right place for the convenient and ergonomic access that makes cleaning work comfortable, productive and efficient. There’s no wasted space and we haven’t included anything that won’t be needed. That’s allowed to create a trolley that is also compact and mobile, ideal for working in and around busy and congested areas found in many healthcare settings. That’s one of the beauties of the modular design concept behind the trolley – you only need to include the features you want.

You can find out more about the TASKI Healthcare Trolley in our display at the forthcoming Healthcare FM event at the National Conference Centre near Birmingham on 12 June.

Different Approach to Hard Surface Cleaning in Healthcare

Healthcare FM and building care teams often use separate products for cleaning and disinfecting hard surfaces in general and non-critical areas. It’s a tried and tested approach that is accepted practice in many facilities. But recent innovations raise the prospect of using a single cleaner-disinfectant formulation that simplifies processes, saves time and improves productivity without compromising on any infection prevention capability. Replacing conventional products with a cleaner-disinfectant with proven infection prevention properties is easy to do and ensures that most surfaces are disinfected as a matter of routine during daily cleaning.

Oxivir Excel is a fast-acting cleaner-disinfectant that can replace general surface cleaning products for routine tasks and provide affordable ongoing infection protection. Effective against viruses such as Norovirus in just 30 seconds, it is one of a number of Diversey products containing innovative Accelerated Hydrogen Peroxide (AHP) as the active ingredient.

AHP is a patented blend of commonly used, safe ingredients that when combined with low levels of hydrogen peroxide dramatically increase its germicidal potency and cleaning performance. Tested to the latest EN standards, disinfectants containing AHP are highly effective against a wide range of viruses, spores, yeasts, and fungi including Influenza, Norovirus, Clostridium difficile (C. diff), MRSA, E. coli, and Pseudomonas aeruginosa. This broad-spectrum efficacy simplifies cleaning processes because just one product is needed.

Diversey also offers disposable ready-to-use Oxivir Excel wipes. Convenient for on-the-spot use, these are also ideal for giving portable or high touch items such as remote controls a quick clean. A ready-to-use Oxivir Spill Kit is also available for acting quickly to contain and remove body spillages. These kits are like first-aid kits for body spillages and also contain a 750ml Oxivir Excel spray, along with absorbent granules and all the personal protection equipment (PPE) needed to deal with spillages.

Products that contain AHP offer an effective alternative to formulations with chlorine compounds as the active ingredient. AHP degrades to oxygen and water alone shortly after use which helps make formulations containing it safer to use on a wider range of surfaces. Chlorine-based products are suspected of aggravating asthma and other respiratory problems and forming chlorine compounds in the atmosphere. This is one of the reasons why these disinfectants are being replaced by alternative products, especially where lots of people may be present. Another is that many AHP-based formulations have no safety classification whereas chlorine-based products usually carry a hazard symbol.

We’ll be highlighting the capabilities of Oxivir Excel at the forthcoming Healthcare FM event at the National Conference Centre near Birmingham on 12 June.