Refreshing and Sustainable Room Care

Diversey’s updated Room Care Pur-Eco range for hotels includes a complete set of products with EU Ecolabel certification covering all daily cleaning tasks. Devised with help from housekeeping professionals, the range comprises Pur-Eco formulations for daily cleaning that are at least as effective in terms of performance and fragrance as the standard Room Care range used by the majority of large UK and global hotel groups.

The range has been reimagined with the addition of key products designed to enable a full housekeeping solution, including: a lactic acid-based cleaner, disinfectant, descaler and deodoriser in a single ultra-concentrate product for guest bathrooms; heavy-duty ultra-concentrate toilet bowl cleaner that is ideal for hard water areas; Pur-Eco cream cleaner; and grout cleaner for mould and mildew.

Research conducted by Diversey in partnership with Hotelschool the Hague revealed 41 per cent of guests said cleanliness is the most important factor when recommending a hotel. The cleanliness of bathrooms and bedrooms influence guests the most when they form their all-important first impression. The improved Room Care products help housekeeping teams make the right impression and keep these and every critical area of their hotels clean and fresh.

Improved sustainability was another key objective for the reformulated Room Care range. By replacing ready-to-use product with ultra-concentrate pouches in Diversey’s DQFM or Divermite dilution control systems, where water is added at the point of use rather than the place of manufacture, facilities can reduce the amount of plastic used by more than one kilogramme per room and greenhouse gas emissions by more than 90%.

Odour plays a significant role in perceptions of cleanliness and the Room Care range meets this challenge in three major ways. First, innovative formulations with unique active ingredients ensure areas are cleaned and potential sources of odours are removed effectively. Room Care R5 & R5.1 incorporate Diversey’s patented Odour Neutralising Technology (ONT) to break down organic residues and eliminate the food source for bacteria that cause malodours. Second, the choice of two latest-generation fragrances with high levels of perfume allow the hotel to personalise their guests’ experience. Finally, to remove stubborn and lingering odours, the new Good Sense aroma diffuser can remove even the hardest to kill odours like food smells and smoke and refresh a room in just 30 minutes while other rooms are being cleaned. This layered approach to fragrance helps to create the right first impression and remove evidence of previous guests.

The Room Care range also offers excellent cost-in-use through the use of innovative formulations with excellent dilution rates. One case of Room Care R1 Plus Pur-Eco, for example, can produce the equivalent of 200 ready-to-use trigger bottles. This reduces overall costs but also minimises storage, transport and handling burdens. The DQFM system ensures solutions are prepared accurately to reduce wastage and cut costs. Consistent solution preparation also helps ensure cleaning is completed correctly first time, with no need for time-consuming and expensive repeats.

Studies conducted by Diversey with leading major hotel groups suggest Room Care Pur Eco ultra-concentrates used with standard set of TASKI’s Nordic Swan-certified housekeeping tools can, after suitable training, reduce the time spent cleaning a room by one minute in a budget hotel and up to five minutes in a luxury hotel. This makes team members more productive so that they can clean more rooms each day – up to eight hours are saved for every 100 rooms cleaned. Alternatively, housekeepers can use the time saved to focus on additional detail cleaning that is noticed and appreciated by guests.

Diversey supports the new Room Care range with its Guest Training Programme which comprises comprehensive training videos for each housekeeping task with a set of training aids, user guides, wall charts, videos, safety sheets and other documentation. Few, if any, other major suppliers can offer this level of support for their products.

Remote Guidance for Cleaning Teams

Remote Guidance is a new augmented reality tool that allows customers to meet with a Diversey support technician virtually and in real-time from any location. Designed to expand Diversey’s best-in-class customer service, it is an iOS- and Android-based virtual reality tool that improves product troubleshooting beyond face-to-face phone calls and video chats. Users can identify problems and assess solutions quickly through interactive real-time experiences. Remote Guidance helps prevent equipment shutdowns, improve end-user training, promote faster staff introductions, and provide distributor sales representatives with application expertise anytime and anywhere needed.

With Remote Guidance, customers can meet and speak with a Diversey support technician virtually, in real time, from any location. They can show them the issue using live video links or by sending images captured on their own smartphone or tablet. The system automatically blends local and remote collaborative video streams to give and receive interactive help anywhere instantly.

Diversey’s technical customer support staff can assess the issue remotely and walk the user through a solution using mixed reality technology incorporating voice and visual interaction. This helps users implement solutions and get back to work quickly with reduced costly downtime. If a technician does need to make a site visit, the information provided during the virtual interaction helps ensure they understand the problem before they arrive and bring any necessary parts. This enhances their ability to provide the correct solution quickly and easily during the first visit with less time spent on site.

No registration is required for Remote Guidance which means users have fast, free and easy access to support and troubleshooting.

Remote Guidance is part of Diversey’s Internet of Clean platform. This utilises Internet of Things technology to monitor equipment, machines and operations remotely and in real-time through sensor-generated data. Through data science and analytics, this allows for complete insight into operations, dosing, compliance and machine performance and transforms service models from reactive to proactive and predictive. Diversey partners with valued customers to drive operational excellence and cost sustainability across various industry sectors.

Remote Guidance has been nominated for the Innovation Awards at The Cleaning Show in London. It was also nominated for the Innovation Awards and the ISSA Show North America in 2018. You can find out more on Stand C37 at The Cleaning Show, this week in London.

Making Cleaning More Sustainable

The cleaning industry has been through significant changes since we last attended The Cleaning Show, not least the accelerating trend towards sustainability. Our promotion of sustainable cleaning and environmental awareness goes back even further. And although it’s been given many names since 1923 (when our business was founded), sustainability has always been at our core. Our track record is demonstrated through leadership with the Carbon Disclosure Project, assistance with the Alliance for Water Stewardship and the Asean Corporate Sustainability Award, among many other achievements.


Our aim is to help create a healthier and safer world for everyone. We published our latest Annual Sustainability Report at the end of 2018.

At the same time, we announced a new “Facilitators for Life” strategy and goals. This new approach will help ensure we address key environmental, social and technological opportunities, including reducing greenhouse gas emissions, engaging in ethical business practices and decreasing our packaging footprint by 2025.

Achieving sustainable cleaning also underpins our product offerings. These should all help customers to save water, conserve energy, prevent waste, and increase safety. Our building care ranges, for example, are available as ultra-concentrates for use with dosing and dilution control platforms that enable safe, simple and consistent high-performance cleaning while minimising wastage, packaging and chemical miles. Our TASKI floorcare machines – scrubber driers, rotary disc machines and vacuum cleaners – offer class-leading performance in terms of lower energy, water and product consumption. Innovations such as the 100% plant-based SURE range provide our customers with further choices to demonstrate the highest levels of environmental responsibility.

In addition to greater awareness of sustainability issues across the board, few could have imagined a decade ago how technology-driven innovations would affect the industry and the daily lives of those working in it. As a global leader we have been at the forefront of this trend with innovations including its advanced TASKI swingobot robotic floorcare range and Internet of Clean services such as SmartView task auditing and IntelliTrail machine management. These utilise advanced technologies in new ways to support the aims and objectives of cleaning teams to collaborate and work smarter, more productively and more sustainably while reducing costs, improving outcomes and protecting brands.

We have a unique ability to support cleaning teams with a complete set of products, tools, machines and services for every aspect of their cleaning operation. This means we can work with customers to devise, configure and implement a fully-integrated solution that is fine-tuned to their business and operational requirements and delivers enhanced performance and value. The concept of a total solution from a single vendor is not new but it does require that suppliers adapt to meet the business and regulatory pressures and take advantage of new technologies. As a leading innovator across the industry, we introduce new products to maintain our full-service capabilities. In the past year alone we have added, among others, the Twister by Diversey diamond-based scrubber drier pads and the Moonbeam3 UV-light disinfection system to our comprehensive portfolio.

Something that was revolutionary just a few years ago can quickly become commonplace. In the past, this was true of ultra-microfibre and ultra-concentrates but today these are widely used by cleaning teams as a matter of course. Soon, innovations such as robotic cleaning, the Internet of Clean and UV-light disinfection will also become routine. You can see many of our latest innovations and learn more about how we can help you meet your sustainability objectives on Stand C37 at The Cleaning Show, Excel London, 21-23 March.

Cleaning Show Innovations

We are excited that three of our innovations have been shortlisted for the Innovation Awards at The Cleaning Show in London next week:

Moonbeam3 delivers powerful UV-C light to provide fast broad area disinfection of high-touch surfaces in hospitals and care homes in as little as three minutes. This is much faster than fogging and almost twice as effective as traditional cleaning and disinfection alone in destroying the pathogens that cause healthcare associated infections (HAIs). 

Moonbeam3 offers facilities a completely hands, chemical and fume-free way to complement existing processes with safer high-performance disinfection. It is ideal for surfaces accidentally missed during regular cleaning and for frequently-touched, hard-to-clean surfaces and intricate equipment. It can be used in patient rooms, operating theatres and bathrooms and on patient care equipment, keyboards, monitors, and workstations.

Moonbeam is quick and easy to use with push-button activation and short operating cycles. Its three articulating, light-producing arms can be positioned independently to target light efficiently and closely onto surfaces to be disinfected. This unique design allows it to be used in more places while its high-efficiency dosing increases speed which reduces labour and operating costs.

Remote Guidance is a new augmented reality tool designed to expand our best-in-class customer service. It is an iOS- and Android-based virtual reality tool that improves product troubleshooting beyond face-to-face phone calls and video chats. Users can identify problems and assess solutions quickly through interactive real-time experiences. Remote Guidance helps prevent equipment shutdowns, improve end-user training, promote faster staff introductions, and provide distributor sales representatives with application expertise anytime and anywhere needed. Remote Guidance is part of our growing set of Internet of Clean services that help users monitor and manage their cleaning processes more effectively.

IntelliCare is an innovative hand care system that helps healthcare facilities improve infection prevention and hand hygiene compliance. Its unique wall-mounted dispenser is the industry’s first automatic hybrid design with touchless and manual activation. IntelliCare dispenses globally-trusted hand care formulations in our Soft Care and SURE ranges. These comprise a complete set of soaps, sanitisers and creams meeting a wide range of international infection prevention standards. SURE products demonstrate the highest levels of environmental responsibility with 100% plant-based, 100% biodegradable formulations.

Judging for the Innovation Awards takes places on the first day of the show and the results will be announced on the Wednesday afternoon. Don’t forget to check back here – or the organiser’s website – to see how we did. In the meantime, you can see these and many other Diversey innovations on Stand C37 at The Cleaning Show (21-23 March, Excel London).

Cleaning and The Internet of Things

We live in an interconnected world where anyone and anything can exchange information in real time and increasingly vast amounts. One of the clearest examples of this is the Internet of Things – the myriad of gadgets that communicate with each other over “the cloud”. According to global research analyst Gartner, around 20 billion such devices – excluding tablets and smartphones – will be in use by 2020 – almost three devices for every human alive. Some estimates suggest even more. Gartner also predicts that around two thirds of enterprises – doubling the total in just three years – will have adopted IoT products by 2020. By then the global value of the IoT will be over $7 trillion according to some reports.

While some of this technology is employed in what many consider to be trivial tasks there are many useful applications. Amazon, for example, offers small wireless gadgets that attach to home appliances such as washing machines and dishwashers. Just a single tap on the device’s button issues a request via a smartphone or home network to the company’s systems and automatically generates an order for replacement detergents which are then delivered the next day. The user has no more interaction than that, yet the system works seamlessly to ensure they never run out of product. Some domestic appliance manufacturers have gone further and embedded internet connectivity into their machines. This allows users to check, control and manage their washing machines and dishwashers remotely using apps on their smartphone or from their PC or tablet.

Similar concepts are now emerging in the professional cleaning sector and Diversey calls this the Internet of Clean. This provides a framework that remotely monitors equipment, machines, and operations through sensor-generated data. Analysing this data enables insight into cleaning operations, dosing, compliance and machine performance.

We’ll be featuring The Internet of Clean as one of our Top Ten products at The Cleaning Show (21-23/3 London).

Businesses are investing heavily in the IoT to integrate new and existing equipment and technologies with software applications. The amount of information that can be generated can be bewildering but used wisely it offers new levels of oversight and control. The aim is to produce business-class solutions that are robust and secure while delivering the insight and performance gains that justify the investment. There are already many examples across food service and related sectors:

Remote Dishwash & Laundry Monitoring: operators can monitor dishwashing and laundry machines to see information such as the number of cycles completed, temperatures, volumes cleaned, product levels and the amount of water and energy used. They have greater control to improve results and reduce costs while maintaining food hygiene and safety compliance. Such systems have shown, for example, that around four out of five dishwashing processes use too much fill and rinse water and that most machines are 10-15 per cent off spec in rinse temperature. Insight like this allows operators to remodel their processes to reduce the associated wastage.

Information is automatically and instantaneously analysed so that status reports and alarms are shown immediately on an interactive user dashboard. This provides a clear and intuitive view of every connected dishwashing machine, even at multiple locations. Such systems can send alerts to authorised recipients to enable rapid response. This might include, for example, when energy, water or detergent usage exceeds predetermined limits. Operators can then proactively predict and prevent unexpected downtime to maximise machine uptime, performance and efficiency. Information required to resolve issues can be provided in the form of video attachments and contextual content that also acts as training material.

Hand Hygiene Compliance Monitoring: the latest hand wash dispensers monitor the number of uses and the amount of product consumed. When connected to the Internet of Clean they allow managers to monitor and manage multiple units across several sites simultaneously, reducing workloads while enhancing efficiency. Operators have a clearer understanding of utilisation and hand hygiene compliance. This is particularly important in food service and healthcare settings where the link between good hand hygiene, food safety and patient safety is critical. Smart dispensers can reveal under- or over-usage that helps operators understand users’ behaviour and intervene with appropriate remedies armed with accurate information. These dispensers also issue alerts when product or battery levels get too low so that supervisors can respond proactively to maintain availability.

Cleaning & Food Safety Audits: devices including smartphones are used by teams to complete audits, follow instructions, confirm actions and provide feedback using text, images and video. Managers can see the status of any operation, where tasks have yet to be completed, and overall performance levels. They can assess success and compliance with service level agreements, provide evidence to customers and streamline their operations to improve productivity and profitability.

Food Waste Monitoring: kitchen staff place food waste in a bin mounted on scales and confirm information on a connected touchscreen. The system provides instant feedback on the amount and type of waste being generated. Through Internet of Clean connections, managers can monitor individual sites and aggregate information from multiple locations to analyse daily and weekly trends. With up to 20 per cent of food purchased in kitchens ending up in waste bins the insight provided by these systems can help food service operators understand and reduce their waste by up to half and cut costs by up to eight per cent.

Optimising Resources: the information available through Internet of Clean technologies can help managers to benchmark and understand staff behaviour so that they can deploy teams more effectively and productively. With labour costs representing by far the biggest element of any cleaning operation this can yield significant benefits. Teams can do more in the same time and focus on tasks that make the biggest difference to customers.

Augmented Reality: feature-rich interactive content is delivered direct to the user to complement conventional operating, maintenance and training guides. This not only promotes greater efficiency but reduces the need for time-consuming interventions to deal with routine issues.

These and other innovations are accessed over the Internet of Clean using smartphones, tablets and desktops. Users have a digital portal and intuitive dashboards where they can review data and trends. This quantifiable information offers valuable, real-time insight into their operations, delivered in easy-to-interpret KPIs. Operators can improve their qualitative standards while lowering the cost of cleaning and hygiene programmes. In the majority of cases the services can be configured to send a text or email alert when predetermined conditions arise. This means that supervisors and managers can take action before an issue impacts on the customer or end user.

As with any innovation the real benefits of the Internet of Things can only be realised when the investment delivers a justifiable and quantifiable return in a meaningful timeframe. The return can be relatively easy to justify and accrues quickly when remote diagnostic and management prevents unexpected equipment outages or reduces the need for expensive on-site intervention. However, innovation and improvements to customer service and the resulting increase in loyalty or reputation may be somewhat harder to quantify in hard cash terms despite adding value.

The cleaning industry is starting its own journey with the Internet of Clean. The future is as hard to predict as ever but there is little doubt that these – and as yet unforeseen innovations – will enable operators to improve service, productivity, compliance, operational performance, and sustainability.

Vote Now for Diversey’s Innovations

Five of our innovations have been shortlisted for this year’s “Tomorrow’s Awards” and we need your help to ensure they win. It’s now time to vote for them but you must do this before 15 March.

You can place your vote at the links below using your phone, tablet or desktop PC. Please forward this email to colleagues, customers and friends – they can all vote too!


Tomorrow’s Cleaning – TASKI Aero: https://www.surveymonkey.co.uk/r/TCAwards19


Tomorrow’s Contract Floors – TASKI Aero BP: https://www.surveymonkey.co.uk/r/TCFawards2019


Tomorrow’s FM – Twister by Diversey: https://www.surveymonkey.co.uk/r/TFMawards2019


Tomorrow’s Health & Safety – TASKI Leak Lizard: https://www.surveymonkey.co.uk/r/THSawards2019


Tomorrow’s Care – Moonbeam: https://www.surveymonkey.co.uk/r/3P7C6NY


These awards are great for promoting our business and raising awareness of our innovations. We’ve been really successful in the past and we can win again this year with your help.

Don’t forget to vote and forward a link to this page (or the individual voting links) to colleagues, customers and friends. Remember, you can use your phone, tablet and PC to vote but you must do so by Friday 15 March.

Innovations Support Cleaning Improvement

As a market leader we work with our customers to devise, configure and implement fully-integrated solutions that are fine-tuned to their business and operational requirements. We have a unique ability to provide a complete set of products, tools, machines and services to support every aspect of a cleaning operation. 

This concept of a total solution from a single vendor is not new but it does require that we adapt to business and regulatory pressures and take advantage of new technologies. Innovation is a key requirement in many cleaning operations because it can support other objectives such as improving results or reducing costs.

But integration is about more than simply making existing products work with one another. Our approach is to introduce innovations and unique technologies across our portfolio to ensure customers can benefit from new ways of working while still dealing with a single market-leading supplier. 

When we were planning for the forthcoming Cleaning Show in London we decided to focus on ten of the many innovations that we have introduced in the decade since we last exhibited at the event:

TASKI swingobot 2000: the latest-generation “hands-free” scrubber drier is 25% more productive than the previous model. It gets on with automatic floorcare and liberates cleaning staff to focus on more important and value-added tasks.

Internet of Clean (IoC): our growing set of web-enabled and smart tools for this rapidly emerging business platform provide enhanced insight, oversight and management of cleaning operations.

Oxivir Excel and Oxivir Sporicide: a unique set of fast-acting, broad-spectrum infection prevention products with unique, patented Accelerated Hydrogen Peroxide as the active ingredient. They are effective against a wide range of pathogens including bacteria, viruses and yeasts.

Moonbeam3: delivering powerful UV-C light to provide fast broad area disinfection of high-touch surfaces in hospitals and care homes in as little as three minutes. This offers facilities a completely hands, chemical and fume-free way to complement existing processes with safer high-performance disinfection.

SURE: a unique and innovative range of plant-based, 100 per cent biodegradable cleaning products covering all routine and daily cleaning requirements in kitchens and washrooms including personal care.

SmartDose & QuattroSelect: the portable SmartDose and wall-mounted QuattroSelect platforms are popular with cleaning teams who want to introduce highly sustainable ultra-concentrates into their operations. Both allow fast and accurate preparation of cleaning solutions.

TASKI swingo micro 2100: ideal for busy and confined areas, this high-performance scrubber drier has an ultra-compact design and tight turning circle. Its offset mechanism capability allows it to clean right up against a wall or obstruction to remove the need for secondary and detailed cleaning.

Twister by Diversey: an innovative set colour-coded floor care pads made from recycled plastics impregnated with billions of microscopic diamonds on the working side. They are ideally used with advanced TASKI swingo scrubber driers or rotary-disc machines and water alone to deliver excellent results while making floor care operations more sustainable.

TASKI AERO: this tub vacuum cleaner is believed to be the quietest and most energy-efficient machine currently available on the professional market. The four models in the range produce only 53dB(A) of sound and utilise just 585W of electrical power in standard mode yet produce as much cleaning suction as machines rated at 1000W or more. On energy savings alone, they can pay for themselves in under three years.  Also new is the TASKI AERO BP, a unique 3-in-1 solution that can be used as a backpack vacuum, tub vacuum or blower. The backpack vacuum is ideal for cleaning areas that are difficult to access with a conventional vacuum cleaner. It is among the lightest backpack vacuums, with its ultra-slim profile and high-quality rucksack material making it extremely comfortable to carry.

TASKI Trolley: modular trolley system with wide range of components and accessories that enable millions of potential configurations to support any cleaning operation. Additions to the range planned for 2019.

We’ll be posting separate blogs about each of these in the run up to the Cleaning Show.

As a business we commit considerable investment and resources to developing and supporting our products. With approximately 8,600 employees across 175 countries and 180 dedicated researchers in 20 advanced facilities, we offer unrivalled documentation, technical support, applications expertise and insight that helps our customers achieve the best possible outcomes.

Having such a comprehensive and innovative range means we and our customers can create highly focused solutions by choosing the very best products for the specific application and contract. Everything is designed and configured to work together seamlessly in order to deliver the maximum benefit in terms of performance, innovation, cost-control or any other criteria our customer specifies.

Diversey Returns To Cleaning Show

Diversey returns to the Cleaning Show (Stand C37) for the first time in over a decade to discuss with customers how its innovations and full solutions capabilities offer cleaning teams new ways of working that are more effective, affordable and sustainable.

Internet of Clean: our innovative platform offers new ways to support interactive remote monitoring of laundry equipment, floor care machines and dishwashers. It also enables expert advice to be provided direct to end users on a range of devices to enhance their understanding and productivity, with new improved analytics. Remote guidance feature offers an innovative way to manage breakdowns and issues quickly, remotely and with minimum fuss.

Healthcare Infection Prevention: recent innovations include additions to the Oxivir range of broad-spectrum disinfectants, cleaner-disinfectants and related products for superior, simpler and faster surface disinfection. These are tested to relevant EN standards and effective against bacteria, viruses and yeasts in demanding environments such as hospitals and care homes. Diversey has recently introduced fast and powerful UV-C capabilities into its infection prevention portfolio. New Moonbeam3 for rooms and equipment provides adjunct disinfection against a wide range of pathogens on frequently-touched, hard-to-clean surfaces which complements and enhances existing cleaning and hygiene processes.

TASKI Machine Innovations: update to Diversey’s next-generation, hands-free TASKI SWINGOBOT 2000 robotic scrubber drier, which works on its own to enhance floor cleaning productivity and frees operatives to focus on additional value-added and profit-generating tasks. The company’s latest TASKI aero tub and backpack vacuum cleaners are among the quietest and most energy-efficient commercial machines on the market.

TASKI Tool Innovations: new enclosed trolley and tools including the innovative diamond-impregnated Twister by Diversey pads.

As part of our commitment to the event we are supporting the Cleaning Show’s VIP lounge.

We also plan to host our own special event during the exhibition to promote opportunities for networking between customers, industry experts and thought leaders.

Cleaning An Interconnected World

Who could have imagined just a few years ago how technology-driven innovations would affect the cleaning industry and the daily lives of those working in it? We now live in a world that is increasingly interconnected where the ability to create, access and share information and then take actions has never been easier.

One of the clearest examples of this is the emergence of the Internet of Things – the myriad of gadgets that communicate with each other over “the cloud”. According to leading IT research analysts Gartner around 11 billion such devices – excluding tablets and smartphones – will be in use by the end of this year and this will nearly double within two years.

Despite a slow start, the cleaning industry is beginning to embrace this significant trend which Diversey calls the Internet of Clean. This provides a framework that remotely monitors equipment, machines, and operations through sensor-generated data. Analysing this data enables insight into cleaning operations, dosing, compliance and machine performance. There are already many examples of how this is applied across the cleaning industry:

Floorcare Machine Monitoring: managers can see the location, utilisation and performance of their fleets remotely and in real time. They can identify under- and over-utilisation to ensure equipment is deployed more effectively, economically and reliably. Managers can also identify maintenance requirements before they impact on performance. The result is more machine uptime and fewer unscheduled service calls for lower overall cost of ownership.

Cleaning Audits: devices including smartphones are used by cleaning teams to follow instructions, confirm actions and provide feedback such as text, images and video. Managers can see the status of any operation, where tasks have yet to be completed, and overall performance levels. They can assess success and compliance with service level agreements, provide evidence to customers and streamline their operations to improve productivity and profitability.

Remote Monitoring: operators can monitor laundry and dishwashing machines to see information such as number of cycles completed, volumes cleaned, product levels and the amount of water and energy used. They can respond proactively to maximise machine uptime and efficiency.

Robotics: robotic floorcare cleaning machines work autonomously to liberate cleaning staff for more productive and valuable tasks. These machines generate information that can be used to analyse performance and demonstrate compliance to customers. Machines can also be monitored and reprogrammed remotely to reduce on-site interventions.

Compliance Monitoring: hand wash dispensers in hospitals, food service kitchens and elsewhere monitor the number of uses and the amount of product consumed. This gives operators a clearer understanding of utilisation and hand hygiene compliance. They issue alerts when product or battery levels get too low so that supervisors can intervene to maintain availability.

Augmented Reality: feature-rich interactive content is delivered direct to the user to complement conventional operating, maintenance and training guides. This not only promotes greater efficiency but reduces the need for time-consuming interventions to deal with routine issues.

These and other innovations are accessed over the Internet of Clean using smartphones, tablets and desktops. Users have a digital portal and intuitive dashboards where they can review data and trends. This quantifiable information offers valuable, real-time insight into their operations, delivered in easy-to-interpret KPIs. Operators can improve their qualitative standards while lowering the cost of cleaning and hygiene programmes. In the majority of cases the services can be configured to send a text or email alert when predetermined conditions arise. This means that supervisors and managers can take action before an issue impacts on the customer or end user.

As an industry we are on the start of a journey with the Internet of Clean. The future is as hard to predict as ever but there is no doubt that the Internet of Clean will enable customers to improve productivity, compliance, operational performance, and sustainability.