Over the next couple of days we are marking two excellent initiatives that aim to highlight the significance of cleaning to society at large.
Today (20 September) is the first global iRecognise day. The sole purpose of the day is to raise the profile of the cleaning sector and to show that you personally ‘Recognise’ – Respect Every Cleaning Operative Giving Necessary Importance to Services and Environments – the work they carry out.
The event is endorsed by BICSc (The British Institute of Cleaning Science), of which Diversey is a member. We would like to encourage all businesses to actively promote this day of recognition by using all the social media platforms using #iRecognise, displaying posters (downloadable from the iRecgonise website) and doing what is seen fit to acknowledge the hard work and efforts of the cleaning operatives involved in making the environment a cleaner, safer happier place to live and work.
Tomorrow (21 September) is World Clean Up Day, a global cleanup event organised by Let’s Do It World. Its aim is to make the world a cleaner place and raise awareness of the harms of mismanaged waste. Up to 18 million volunteers in over 150 countries will be involved.
Volunteers and partners worldwide will come together to rid our planet of trash – cleaning up litter and mismanaged waste from our beaches, rivers, forests, and streets. World Cleanup Day harnesses the power of everyday people to achieve incredible things by joining together. Its beauty lies in cooperation and collaboration: building bridges between disparate communities, and including all levels of society – from citizens to business, to government.
Last week we published our 15th Sustainability Report. This latest edition is the first since we announced our new ‘Facilitators for Life’ strategy. It sets the baseline for our 12 aggressive sustainability targets.
The issues surrounding, and understanding of, sustainability have come a long way. Less than 20 years ago, sustainability was for many a vague outline of something that today is clearly top of mind with businesses across the globe. Rising temperatures, polluted air, plastic waste in oceans, more extreme weather, resource scarcity, population growth, and many other issues are tell-tale signs of a looming crisis.
Mark Burgess, our Chief Executive Officer, says: “At Diversey, we take these issues seriously. What’s more, we believe that sustainability makes good business sense. We embrace the view that at its core sustainability equates to the deliberate, ongoing reduction of waste. Purging waste from our operations and our customers’ is a top priority, one we pursue deliberately, every day.”
The Sustainability Report contains more information about our 12 sustainability targets across three key areas:
Improve the Environment
Protect and Care for People
Innovate Sustainable Solutions
It also includes examples of sustainability initiatives we have developed with our customers, how our solutions help customers meet their own sustainability objectives, and the latest energy, water and waste-saving innovations across our portfolio.
You can download the report by clicking on the link below.
Diversey is offering visitors to the forthcoming HCA Forum (11-12 April, Celtic Manor, South Wales) a chance to win one of its advanced steam cleaning machines. All visitors need to do is call in to our stand for a chance to win.
Using steam for floorcare and other cleaning tasks has become popular in recent years. It offers cleaning teams a different choice that is simple to use and highly effective at removing dirt and grime without using chemicals. Steam also kills bacteria and other microbes that can cause illnesses and infections. Floors generally dry more quickly than with traditional mopping because less water is used on any given area. All of these reasons make steam cleaning a useful option in busy kitchens in hospitals and care homes.
Diversey offers five steam cleaning machines in conjunction with specialist manufacturer Matrix Cleaning Systems to provide healthcare, food service and building care customers enhanced cleaning, hygiene and infection prevention capabilities in demanding environments. The machines are available exclusively in the UK and Ireland and are offered by Diversey alongside its range of advanced TASKI floorcare equipment.
Steam is highly effective when cleaning many different hard and porous surfaces and is ideal for periodic and deep cleaning where users want to refurbish and transform the appearance of their facilities. Adding these class-leading machines to our floorcare portfolio to complement the unrivalled capabilities of our TASKI floorcare range extends our ability to support our customers with a total solution from a single source.
The range comprises five compact and lightweight models offering different capabilities to meet demand in a variety of applications. The two simplest machines are steam-only with a choice of models delivering 4.5 (Model SO4) or 8 (SO8) bar pressure.
One of the mid-range machines (SD4) incorporates a chemical delivery system to accelerate the removal of ground-in grease and grime. This model can be used with routine and problem-solver products from the extensive Diversey range including formulations to remove chewing gum and mould from tile grout. The other mid-range machine (SV4) incorporates a vacuum pick-up that removes condensate and debris to leave the working area clean and dry. Its 12 litre collection tank can double-up as a wet pick up during emergencies to maximise the machine’s utility and save storage space by avoiding the need for additional equipment.
The top-of-the-range SDV8 model combines high pressure steam, detergent and vacuum functions in a single unit and is ideal for the toughest and most demanding applications.
The machines are designed for simple and easy use and manufactured in the UK by steam cleaning specialist Matrix Cleaning Systems. The operator simply fills the machine, plugs it into a convenient power socket and waits just a few minutes for the water to heat up. A continuous water fill feature allows the machine to be topped up at any time. This promotes safety for the operator and reduces the time spent waiting for steam so that more time is spent on productive working. Generous cable and hose lengths ensure operators can easily access difficult areas to optimise the use of the comprehensive accessory set supplied with each machine.
The use of high quality materials and robust construction promotes machine durability for life-long reliability. The models are Diversey-branded and exclusively finished in the same distinctive orange colour as the company’s TASKI machines.
Steam is proven to work across numerous applications but is especially suitable for healthcare, hospitality, food service and building service contractors. It is ideal for intricate and detailed surfaces such as edges, vertical surfaces and grouting in tiled areas that are difficult to clean with other tools and larger equipment.
It is also suitable for many porous materials, such as bedding and upholstery, where it not only cleans and refreshes but will also kill bacteria and micro-organisms including dust mites. The minimal residue left behind after steam cleaning can be removed using microfibre or a vacuum cleaner. In this way the bacteria will not be able to duplicate and the surface will be instantly and hygienically clean.
Don’t forget, for a chance to win one of Diversey’s steam cleaners you’ll need to visit our stand at the forthcoming HCA Forum at the Celtic Manor on 11-12 April.
We’ve had a wonderful week at The Cleaning Show, welcoming visitors to our stand and discussing with them how our total solutions capability can help them deliver innovation, performance and sustainability across their cleaning operations. Throughout the week our team members met dozens of cleaning professionals seeking advice on the very latest cleaning products.
The centrepiece of our stand was the innovative Moonbeam3 device that delivers powerful UV-C light for fast broad area disinfection of high-touch surfaces in hospitals and care homes. With the device positioned in the centre of our stand, visitors could easily see how its arms can be moved to direct the maximum amount of UV-C light to target surfaces to ensure the best possible disinfection.
Another popular product on our stand was the TASKI AERO BACKPACK vacuum cleaner. This compact model offers the ultimate in portability and performance which makes it ideal for areas that are difficult to access with conventional equipment such as congested schools, office buildings or public transport. It offers ultimate performance in high circulation areas, or anywhere the presence of the public makes safety a priority, because there are no trailing power leads.
Elsewhere, our TASKI swingobot 2000 robotic floorcare machine spent the week going through its paces on our second stand. This latest-generation “hands-free” scrubber drier is 25% more productive than the previous model. It gets on with automatic floorcare and liberates cleaning staff to focus on more important and value-added tasks.
In addition to our demonstration areas, we sponsored the event’s VIP area. We used the area to host a special event on the Wednesday afternoon to meet selected guests and visitors.
Thanks to everyone from Diversey who helped make the event such a success. But an even bigger thank you to everyone who took the time to visit our stand, meet our team and see our products.
In a previous post, we suggested that sourcing products, tools, machines and services from a single supplier can help deliver excellent results through an integrated solution which offers innovation, improved sustainability and better value to the customer. These benefits are often mirrored for the cleaning team, building services contractor or FM provider who is delivering the service because they help to make operations more profitable and easy to manage and deliver. In turn, this can make it easier for those service providers to make a compelling case when they tender or bid for new contracts.
As a cleaning operation grows it will often comprise more and more different components. But two cleaning operations are rarely the same. Nowadays, many contracts are configured with each component carefully chosen to deliver specific advantages or benefits for the customer and/or the service provider. These choices – and the priorities that drive them – will vary from customer to customer, contract to contract. Under these circumstances, choosing products from a single supplier offers a number of benefits.
First, because it offers a broad range, the supplier is likely to be an industry leader. They will have the products, resources, expertise, experience and market knowledge to work closely with the service provider. This is more than a customer-supplier relationship – the best outcomes are achieved when the two businesses work together in partnership to deliver an enhanced solution to the end-user organisation.
Second, contract configuration and procurement processes are simpler because there are fewer suppliers with whom to meet and negotiate. Suppliers with a wider choice of products will be able to advise on the best products and combinations to meet the ultimate business requirement. Many service providers under-estimate the time and resources that can be involved with setting up the cleaning component of major contracts.
Third, the chosen solution is less complex. Manufacturers design their products to work together. The resulting cleaning processes are simpler which leads to lower burdens associated with supply chain, implementation (eg roll-out or training), compliance, documentation, training and support. All of this saves the service provider time and money.
Fourth, integrated processes enable higher standards that are more consistent. This leads to higher levels of performance and compliance. This is demonstrable when auditing facilities or metrics from modern equipment are available as part of the solution.
Fifth, the business relationship is simpler. Working with one supplier usually means a single point of contact at all stages of the contract. Communications channels are shorter and quicker should any issues arise. Support is usually simplified: there is less risk of being passed from one supplier to another when the cause of an underlying issue is unclear. Instead, the integrated supplier offers a single point of resolution. Many relationships will also involve the integration of cross-company functions such as account management, training and technical support so that customers perceive a single service provider.
These are all good reasons but what about the products on offer? Cleaning suppliers that want to offer a total solution will need a set of products that cover the majority – if not all – of the major components of an operation. That is a good start but to enable true flexibility the supplier should offer choices from within its own portfolio.
A good example of this is floorcare where options include traditional mopping products, reusable and disposable microfibre, or various types of machine equipped with different pads or brushes. Each can offer benefits in particular scenarios. Another example is the choice between multipurpose formulations and separate products for each task and whether these will be concentrates or conventional formulations. Beyond this, the choice can be between innovations with new benefits or traditional products with a proven track record. The list goes on but only those suppliers who offer genuine choices will be able to support service providers who want to configure and fine-tune their operations to deliver maximum business, operational and cost benefits. Innovation is a key requirement in many cleaning operations because it supports other objectives such as improving results or reducing costs.
Our approach at Diversey is to introduce innovations and unique technologies across our portfolio to ensure customers can benefit from new ways of working while still dealing with a single market-leading supplier. In this way, we and our service provider customers can create highly focused solutions by choosing the very best products for the specific application and contract.
We will be highlighting how we work with cleaning teams, building service contractor and FM providers to help them configure innovative solutions and win new business at The Cleaning Show this week in London. Visit us on Stand C37.
The cleaning industry has been through significant changes since we last attended The Cleaning Show, not least the accelerating trend towards sustainability. Our promotion of sustainable cleaning and environmental awareness goes back even further. And although it’s been given many names since 1923 (when our business was founded), sustainability has always been at our core. Our track record is demonstrated through leadership with the Carbon Disclosure Project, assistance with the Alliance for Water Stewardship and the Asean Corporate Sustainability Award, among many other achievements.
Our aim is to help create a healthier and safer world for everyone. We published our latest Annual Sustainability Report at the end of 2018.
At the same time, we announced a new “Facilitators for Life” strategy and goals. This new approach will help ensure we address key environmental, social and technological opportunities, including reducing greenhouse gas emissions, engaging in ethical business practices and decreasing our packaging footprint by 2025.
Achieving sustainable cleaning also underpins our product offerings. These should all help customers to save water, conserve energy, prevent waste, and increase safety. Our building care ranges, for example, are available as ultra-concentrates for use with dosing and dilution control platforms that enable safe, simple and consistent high-performance cleaning while minimising wastage, packaging and chemical miles. Our TASKI floorcare machines – scrubber driers, rotary disc machines and vacuum cleaners – offer class-leading performance in terms of lower energy, water and product consumption. Innovations such as the 100% plant-based SURE range provide our customers with further choices to demonstrate the highest levels of environmental responsibility.
In addition to greater awareness of sustainability issues across the board, few could have imagined a decade ago how technology-driven innovations would affect the industry and the daily lives of those working in it. As a global leader we have been at the forefront of this trend with innovations including its advanced TASKI swingobot robotic floorcare range and Internet of Clean services such as SmartView task auditing and IntelliTrail machine management. These utilise advanced technologies in new ways to support the aims and objectives of cleaning teams to collaborate and work smarter, more productively and more sustainably while reducing costs, improving outcomes and protecting brands.
We have a unique ability to support cleaning teams with a complete set of products, tools, machines and services for every aspect of their cleaning operation. This means we can work with customers to devise, configure and implement a fully-integrated solution that is fine-tuned to their business and operational requirements and delivers enhanced performance and value. The concept of a total solution from a single vendor is not new but it does require that suppliers adapt to meet the business and regulatory pressures and take advantage of new technologies. As a leading innovator across the industry, we introduce new products to maintain our full-service capabilities. In the past year alone we have added, among others, the Twister by Diversey diamond-based scrubber drier pads and the Moonbeam3 UV-light disinfection system to our comprehensive portfolio.
Something that was revolutionary just a few years ago can quickly become commonplace. In the past, this was true of ultra-microfibre and ultra-concentrates but today these are widely used by cleaning teams as a matter of course. Soon, innovations such as robotic cleaning, the Internet of Clean and UV-light disinfection will also become routine. You can see many of our latest innovations and learn more about how we can help you meet your sustainability objectives on Stand C37 at The Cleaning Show, Excel London, 21-23 March.
We are excited that three of our innovations have been shortlisted for the Innovation Awards at The Cleaning Show in London next week:
Moonbeam3 delivers powerful UV-C light to provide fast broad area disinfection of high-touch surfaces in hospitals and care homes in as little as three minutes. This is much faster than fogging and almost twice as effective as traditional cleaning and disinfection alone in destroying the pathogens that cause healthcare associated infections (HAIs).
Moonbeam3 offers facilities a completely hands, chemical and fume-free way to complement existing processes with safer high-performance disinfection. It is ideal for surfaces accidentally missed during regular cleaning and for frequently-touched, hard-to-clean surfaces and intricate equipment. It can be used in patient rooms, operating theatres and bathrooms and on patient care equipment, keyboards, monitors, and workstations.
Moonbeam is quick and easy to use with push-button activation and short operating cycles. Its three articulating, light-producing arms can be positioned independently to target light efficiently and closely onto surfaces to be disinfected. This unique design allows it to be used in more places while its high-efficiency dosing increases speed which reduces labour and operating costs.
Remote Guidance is a new augmented reality tool designed to expand our best-in-class customer service. It is an iOS- and Android-based virtual reality tool that improves product troubleshooting beyond face-to-face phone calls and video chats. Users can identify problems and assess solutions quickly through interactive real-time experiences. Remote Guidance helps prevent equipment shutdowns, improve end-user training, promote faster staff introductions, and provide distributor sales representatives with application expertise anytime and anywhere needed. Remote Guidance is part of our growing set of Internet of Clean services that help users monitor and manage their cleaning processes more effectively.
IntelliCare is an innovative hand care system that helps healthcare facilities improve infection prevention and hand hygiene compliance. Its unique wall-mounted dispenser is the industry’s first automatic hybrid design with touchless and manual activation. IntelliCare dispenses globally-trusted hand care formulations in our Soft Care and SURE ranges. These comprise a complete set of soaps, sanitisers and creams meeting a wide range of international infection prevention standards. SURE products demonstrate the highest levels of environmental responsibility with 100% plant-based, 100% biodegradable formulations.
Judging for the Innovation Awards takes places on the first day of the show and the results will be announced on the Wednesday afternoon. Don’t forget to check back here – or the organiser’s website – to see how we did. In the meantime, you can see these and many other Diversey innovations on Stand C37 at The Cleaning Show (21-23 March, Excel London).
These awards are great for promoting our business and raising awareness of our innovations. We’ve been really successful in the past and we can win again this year with your help.
Don’t forget to vote and forward a link to this page (or the individual voting links) to colleagues, customers and friends. Remember, you can use your phone, tablet and PC to vote but you must do so by Friday 15 March.
Diversey returns to the Cleaning Show (Stand C37) for the first time in over a decade to discuss with customers how its innovations and full solutions capabilities offer cleaning teams new ways of working that are more effective, affordable and sustainable.
Internet of Clean: our innovative platform offers new ways to support interactive remote monitoring of laundry equipment, floor care machines and dishwashers. It also enables expert advice to be provided direct to end users on a range of devices to enhance their understanding and productivity, with new improved analytics. Remote guidance feature offers an innovative way to manage breakdowns and issues quickly, remotely and with minimum fuss.
Healthcare Infection Prevention: recent innovations include additions to the Oxivir range of broad-spectrum disinfectants, cleaner-disinfectants and related products for superior, simpler and faster surface disinfection. These are tested to relevant EN standards and effective against bacteria, viruses and yeasts in demanding environments such as hospitals and care homes. Diversey has recently introduced fast and powerful UV-C capabilities into its infection prevention portfolio. New Moonbeam3 for rooms and equipment provides adjunct disinfection against a wide range of pathogens on frequently-touched, hard-to-clean surfaces which complements and enhances existing cleaning and hygiene processes.
TASKI Machine Innovations: update to Diversey’s next-generation, hands-free TASKI SWINGOBOT 2000 robotic scrubber drier, which works on its own to enhance floor cleaning productivity and frees operatives to focus on additional value-added and profit-generating tasks. The company’s latest TASKI aero tub and backpack vacuum cleaners are among the quietest and most energy-efficient commercial machines on the market.
TASKI Tool Innovations: new enclosed trolley and tools including the innovative diamond-impregnated Twister by Diversey pads.
As part of our commitment to the event we are supporting the Cleaning Show’s VIP lounge.
We also plan to host our own special event during the exhibition to promote opportunities for networking between customers, industry experts and thought leaders.
Diversey recently published its latest Annual Sustainability Report, which includes a new “Facilitators for Life” strategy and goals aimed at creating a healthier and safer world for everyone. The new approach will help ensure Diversey addresses key environmental, social and technological opportunities, including reducing greenhouse gas emissions, engaging in ethical business practices and decreasing its packaging footprint by 2025.
To create the new sustainability strategy, Diversey reviewed its current footprint, listened to customers, engaged experts and studied frameworks such as the United Nations Sustainable Development Goals (SDGs). The SDGs highlight 17 areas where organizations like Diversey will collaborate to solve global challenges.
“Although it’s been given many names since 1923, sustainability has always been at the core of Diversey,” said Daniel Daggett, Executive Director, Sustainability and CSR, Diversey. “As Facilitators for Life, we must identify ways to care for the environment as well as the people we employ, partner with and serve every day. We’ve committed to twelve new sustainability goals for Diversey and look forward to executing this strategy to drive progress in the coming years. The goals not only engage all Diversey employees, but will stimulate collaboration with our suppliers and customers to improve environmental stewardship and social responsibility.”
The new “Facilitators for Life” strategy consists of these 2025 goals:
Improve the Environment
Reduce energy intensity in operations by 10 percent
Reduce greenhouse gas emissions intensity in operations by 10 percent
Reduce waste to landfill in operations by 10 percent
Reduce water use intensity in operations by 10 percent
Protect and Care for People
Eliminate recordable workplace injuries of Diversey employees
Ensure an ethical supply chain by engaging all suppliers with Diversey’s Supplier Code of Conduct
Ensure ethical business practices by training all employees on Diversey’s Code of Conduct
Improve the lives of people in the communities Diversey serves through Creating Shared Value programs like Soap For Hope
Innovate Sustainable Solutions
Quantify the sustainability value associated with Diversey products and solutions
Integrate a sustainability scorecard into the innovation process for all new technologies
Reduce Diversey’s packaging footprint and increase the recyclability of plastic packaging
Improve the safety and environmental profile of products through absolute compliance with Diversey’s Responsible Chemistry Policy